What to do?
Where you look to see if there is still an error code on the app.
What is at the end of the XML?
HPF has no client ID but one is present in Aces.
What is error code 3074?
Forward the tickler to @FCT at site 076 and email the foster care team lead and supervisor letting them know the error code needs to be resolved.
What do you do if the client is on a D program?
This is where you will find error codes.
What is Barcode?
Where do you add a missing CLID.
What is on the last page of the app under household members, click the green button?
I have no SSN in HPF but I do have an SSN in ACES.
What is error code 3085?
When merging clid's this clid will "trump" clid in HPF.
What is a food case clid?
I am where you verify the error code has been resolved.
What is XML?
Where you can see all household members demographic data at the same time.
What is the User Search Tab?
My social security number is missing but is present in Aces.
What is error code 3085?
You can find me in Document Tools for a 0 client.
What is re-index?
You can find me in the DMS when doing error codes.
What is @EDC pool?
Where you can see all household members demographic data at the same time.
What is Demographics > Household members?
My DOB does not match between HPF and ACES.
What is error code 3059?
You should do this when a client is already active on an application and has started a new one.
Send for deletion.
I include:
Error code
HPF App ID with error
Actions taken
Outcome
What is a narrative?
What you do when you can't find demographic errors between HPF and ACES.
What is go into the app and see if there is another client who was just added to the app?
When the CLID is different between HPF and ACES for the same client.
What is error code 3085 or 3059?
You should do this if a client is active in HPF with a different clid than an active food case.
What is merge clid's?
I can be found on the AREN screen.
What is a merged clid?