About NAU
What year was NAU founded?
1941
What is the name of the contractual document signed between the student and the institution?
Enrollment Agreement
Who is responsible for assisting the student with the financial aid process?
FSR
What is RingCentral?
Phone system, internal communication tool
What is the name of the collaborative support system we provide for students?
Graduation Teams
What is it called when we let the student do most of the talking during their initial interview?
80/20
Who is responsible for initiating the Enrollment Agreement?
ESA
We recommend students spend _______ hours a day per each class.
1-2 hours
Who is NAU's President/CEO?
Dr. Ronald Shape
In which system should you document all student interactions?
Campus Cafe
Who is responsible for providing quality training on a daily, weekly, monthly basis?
Enrollment Training Manager
Where do students go to take their English Placement Activity?
Desire2Learn( D2L)
Who is NAU accredited by?
The Higher Learning Commission
Why do we ask students about their fit for online classes?
We are 100% online.
Learn more about their computer skills, check on their technological setup (ensure they have a reliable computer and internet
Discuss their plan for time management.
Who is responsible for completing the FAFSA?
The Student
What is the cost per credit hour for an undergraduate Military student?
$166.66 per credit hour
Name NAU's 5 core values.
Integrity
Accountability
Pursuit of Excellence
Courage to Act
Innovation
List all ways a student can pay for their schooling?
Grants & Loans
Scholarships
Cash
CTA
MTA
VA
Who is responsible for interacting with new students after they have attended past day 8 of the start?
SSA
You talked to Will Smith and he set an appointment for today at 3:15pm. You reached out at the scheduled time and had a great conversation. After your discussion, he completed his enrollment application, enrollment agreement, and scheduled his FA appointment for tomorrow. What is his progress code?
Future Pending