TOURISM
HOTEL
TRANSPORTATION
RESTAURANT
VARIOUS QUESTIONS
100
ZONK
ZONK
100
BONUS
BONUS
100
Mention types of transport! which one do you prefer? Why. Give the reason!
Various answer
100
What kind of aspect do you need to mention when explaining about food?
size, colour, texture, taste, the procedure to make it
100
BONUS
BONUS
200
There are several sectors in tourism, such as: tourist board, transport service, accommodation service, attraction, food & beverage, and conference/events. What kind of sector are you interested in to work? Explain your reason.
various answer
200
Which hotels exist in your city? Mention the name of those hotels; the type of guest stay on those hotel; facilities and services that are offered
1. ●Business guest: This types of guest requires internet and fax access. This guest also requires easy or fast access to the Town Centre since he stays for work related purpose.
2. Leisure guest/families guest: they seek entertainment, interesting activities, and sometime seek peaceful environment where they can relax and forget about their daily routine.
3. Convention guest: this guest is combination between leisure and business guest. He requires space to attend or host the seminar without any disturbance with internet access. After the seminar over, he wishes to relax, and seeks have fun activities and services, similar to those leisure and families guest.
Facilities: Spa, Restaurant, Swimming pool, Jacuzzi, interconnecting room, concierge
Services: Breakfast, laundry, Room service, airport shuttle
200
Would you show me the way to Cimahi Train Station from IKIP Siliwangi?
Various answer
200
Inn your opinion, how important is showing an empathy and making an apology in handling guest’ complaint? give the example of responding guest's complaint!
Various answer
200
What kind of aspect do you need to mention when explaining about destination?
Location, climate, landscape, wildlife, leisure activities, historical site, local food
300
Describe the definition of tourism based on your understanding!
Tourism is any activity arising from temporary visits (stays away from home) outside the normal place of residence, for any reason (purpose) (Leonard J. Lickorish and Carson L. Jenkins, 1997)
300
Mention three classification of hotel and give the example!
1. Hotel based Location: Resort hotel, Airport hotel, motel, floating hotel
2. Hotel based on ownership: independent hotel, chain Hotel, time-share hotel
3. Hotel based on star rating: one star, two star, three star, four star, five star
4. Hotel based on theme: heritage hotel, eco hotels, boutique hotel
5. based on level of service: limited service, mid, and luxury hotel
300
The train that arrives eighteen minutes past ten leaves at a quarter past nine
09.15-10.18= 1 hour 3 minute
300
BONUS
BONUS
300
Mention one of tourist attraction. Then, give two rules, etiquette and customs!
Various answer
400
Mention 3 components of Tourism! explain the components!
Transportation, Destination/ Tourist Attraction and Accommodation
400
Put yourself in a situation in which you have to handle the hotel check-in. There are two guests who want to stay in a deluxe room. Unfortunately, the room that they want are not available. What would you say? Make a simple dialogue.
various answer
400
ZONK
ZONK
400
Let’s say that you have an opportunity to open a traditional restaurant. What kind of restaurant is that? What is the special menu of the restaurant? How is it prepared?
Various answer
400
Local food represents an alternative to the global food model, a model which often sees food travelling long distances before it reaches the consumer. Think about one kind of Indonesian traditional food and descibe how to make it!
Various answer
500
We know that so many Tourist attraction, such as:
Various historical sites
Places of cultural interest
Natural attractions
Educational
Health
Sports purposes
Religion purposes
Theme Parks and carnivals
If you were a tourist, which one do you want to visit? Give me your reasons!
various answers
500
Please complete the missing expression into the blank spaces of the check-in without reservation:
Receptionist: a) __________ ?
Guest: Yes, I wonder if you still have a double room for tonight.
Receptionist: b) __________ (check whether or not the required room is available).
c) __________? (the room is available)
Guest: That’s fine. I’d love to
Receptionist: d) __________ ?
Guest: Rudi Salam
Receptionist: Alright, Mr. Salam , your reservation has been made for tonight with a double room. check in is at 2 o clock. _____e)_____? (Give the key to guest).
Guest: Thank you.
Receptionist: _____f)_____? (respond to thank and best wishes)
Receptionist: a) __May I help you________ ?
Guest: Yes, I wonder if you still have a double room for tonight.
Receptionist: b) ____Let me check for a moment______ (check whether or not the required room is available).
c) ___yes, sir. we have a double room available for tonight_______? (the room is available)
Guest: That’s fine. I’d love to
Receptionist: d) ___Could I have your name, please_______ ?
Guest: Rudi Salam
Receptionist: Alright, Mr. Salam , your reservation has been made for tonight with a double room. check in is at 2 o clock. _____Here is your key_____? (Give the key to guest).
Guest: Thank you.
Receptionist: _____My pleasure, sir. have a wonderful stay in our Hotel_____? (respond to thank and best wishes)
500
Try to guess the duration of travelling
1. The train that leaves at seven minutes to eight arrives at one minute to nine
2. The train that arrives at fourteen minutes past eleven leaves at five to ten
1. 7.53- 8.59 = 1hour 6 minutes
2. 09.55-11.14 = 1 hour 19 minutes
500
Give the example of dialogue in the Restaurant containing the expression of welcoming the guest, taking the order, and requesting the food!
various answer
500
Think one of destination in Indonesia you want to visit most. Describe a simple brochure explaining about the location of the destination and the attractions that are available there.
various answer