ESTABLISHING MEMBERSHIP
AGE TO ESTABLISH SINGLE TITLED ACCOUNTS AND GET DEBIT CARD
WHAT IS 18 YEARS OLD
MEMBERS COURTESY PAY IS TAKEN AWAY BY ESL. THEY WANT TO REQUEST IT BACK. IS IT POSSIBLE FOR A BANKER TO SUBMIT FOR THIS?
WHAT IS NO. COURTESY PAY IS GIVEN AND TAKEN AS ESL SEES FIT. THEY EITHER HAVE IT, OR THEY DON'T
CERTIFICATE GRACE PERIOD
WHAT IS 7 DAYS OR 6 DAYS AFTER MATURITY DATE?
MRS MEMBER TELLS HER SON, JOHNNY THAT HIS CUSTODIAL ACCOUNT IS FINALLY UP TO $3500 AND THAT HE'S DOING A GREAT JOB SAVING! PRODUCT THAT COULD BE ENCOURAGED AT THIS POINT
WHAT IS CUSTODIAL CERTIFICATE
POA CAN HAVE THEIR OWN ACCESS TO THE MEMBERS ONLINE BANKING. TRUE OR FALE?
WHAT IS FALSE
ACCEPTABLE PROOF OF ADDRESS FOR NEW MEMBERSHIP
WHAT IS.. ON CURRENT DL, STATEMENT, UTILITY BILL OR LEASE AGREEMENT
MEMBER PRESENTS A CHECK FOR $40 MADE OUT TO HERSELF FROM HER ESL CHCECKING ACCOUNT. AVAILABLE BALANCE IN HER CHECKING ACCOUNT IS $25. SHE HAS COURTESY PAY. SHE CANNOT CASH THIS CHECK. TRUE OR FALSE
WHAT IS FALSE. A MEMBER CANNOT OVERDRAW THEIR OWN ACCOUNT USING COURTESY PAY
PENALTY TO WITHDRAWAL FROM A CERTIFICATE NOT IN GRACE
WHAT IS 3 MONTHS WORTH OF INTEREST
What is 3 months worth of interest?
BUSINESS MEMBER STATES THEY HAVE A HARD TIME PAYING PAYROLL UNTIL THEY GET PAID FROM A JOB. SUGGESTION?
WHAT IS BUSINESS LINE OF CREDIT?
A BUSINESS CAN OR CANNOT USE BILL PAY THROUGH BUSINESS ONLINE BANKING?
WHAT IS CAN.
THE TWO SITUATIONS THAT WILL ALLOW YOU TO AVOID A NON-ACTIVITY FEE
WHAT IS USE THE ACCOUNT AT LEAST ONCE A YEAR OR KEEP A BALANCE OF $100 OR GREATER ON DEPOSIT WITH ESL?
MEMBERS ARE AUTOMATICALLY OPTED IN FOR DEBIT CARD PURCHASES TO TAP INTO COURTESY PAY AFTER 90 DAYS. TRUE OR FALSE?
WHAT IS FALSE. MEMBERS MUST SIT WITH A BANKER TO OPT IN FOR DEBIT CARD PURCHASES.
MEMBER WANTS TO CASH A $100 FIVE STAR PERSONAL CHECK FROM GRANDMA BUT THEIR CHECKING IS NEGATIVE $287. NEXT STEPS ARE..
WHAT IS CHECK FOR COURTESY PAY
MEMBER TALKS ABOUT NEEDING SOME MAJOR REPAIRS ON THEIR HOME AND YOU NOTICE THAT THEIR ACCOUNT BALANCES ARE "A LITTLE LIGHT" TO SUPPORT A LARGE PURCHASE. THAT DISCUSSION COULD LEAD YOU TO OFFER...
WHAT IS A HOME EQUITY PRODUCT
JOINT APPLICATIONS THAT WE CAN PUT ON VIA PHONE CALL
WHAT IS HOME EQUITY, AUTO, RV AND LEISURE VEHICLES
MEMBERS CAN START USING ONLINE BANKING AT THE AGE OF....
WHAT IS 13 YEARS OLD
MEMBERS ARE AUTOMATICLALY ENROLLED IN COURTESY PAY AFTER THIS MANY DAYS..
PERSONAL AND BUSINESS
WHAT IS 30 FOR PERSONAL. 60 FOR BUSINESS
CHECK THAT CAN BE SIGNED BY THIRD PARTY THAT DOESNT NEED PAYEE'S SIGNATURE ON
WHAT IS CHECK MADE PAYABLE TO MINOR OR POA?
MR. MEMBER IS SO EXCITED THAT HE JUST TURNED 18. WE CAN NOW HELP THIS MEMBER IN WHAT WAY?
WHAT IS STARTING TO BUILD CREDIT
A MEMBER HAS $200 AS AVERAGE MONTHLY BALANCE IN PREMIER CHECKING AND WANTS TO AVOID THE MONTHLY FEE. A BANKER WOULD HAVE TO....
WHAT IS CLOSE THE ACCOUNT. YOU CANNOT DOWNGRADE THE ACCOUNT
VERIFICATION NEEDED FOR A MINOR TO OPEN A CUSTODIAL ACCOUNT
WHAT IS BIRTH CERTIFICATE AND SOCIAL SECURITY CARD
TO REMAIN ENROLLED IN COURTESY PAY.. CHECKING ACCOUNT MUST HAVE A POSITIVE END OF DAY BALANCE AT LEAST ONCE EVERY HOW MANY DAYS? BUSINESS AND PERSONAL
WHAT IS 10 FOR PERSONAL, 20 FOR BUSINESS
NAME 3 THINGS THAT YOU CAN LOOK AT TO DETERMINE IF A CHECK IS FRAUDULANT
WHAT IS MEMO LINE, FONTS USED, LOGO, ADDRESS, BANK DRAWN OFF OF, AMOUNT?
MEMBER IS WORRIED ABOUT INSURANCE NOT BEING AN OPTION ON THEIR HOME EQUITY. SUGGESTION?
WHAT IS MEET WITH FC TO DISCUSS LIFE INSURANCE?
INSURANCE OR HAZZARD CLAIM CHECKS MADE PAYABLE TO ESL AND THE MEMBER CAN OR CANNOT BE DEPOSITED RIGHT INTO THE MEMBERS ACCOUNT IF THEY STATE THEY ARE USING FOR REPAIRS
WHAT IS THEY CANNOT UNTIL SIGNED BY JEN, ASHLEY OR STEPHANIE