Salon Words
Bakery Words
Customer
Being Polite
Problems
100

This item is used to make hair curly.

What is curling iron?

100

This item is flat and often used to fold things in or scrape the bowl.

What is a spatula?

100

This is used as a greeting when seeing customer.


What is Hello, Welcome?

100

This word is used to express politeness.

What is please?

100

This is said when the drink is made wrong and you will replace.

What is “I am sorry, I will make a new one”?

200

Often people make this before coming to a hair salon.

What is appointment?

200

This item is used to store things really cold.

What is a freezer?

200

This is said when a customer is leaving.

What is good-bye?

200

This is said in bakery to make sure you know what they want.

What is “let me repeat your order”?

200

This is said when you did something wrong and you say sorry.

What is “I apologize for the mistake”?
300

You put this on a customer before cutting their hair.

What is a cape?

300

This is your instructions for making baked goods. 

What is a recipe?

300

This is said to help figure out what the customer needs.

What is ”can I help you today”?

300

This is said in a salon when you think they need a refreshment. 

What is “would you like water or coffee”?
300

This is said when customer is not happy with nails and doesn’t have time to make again.

What is “you won’t be charged”?

400

This comes in different colors that people put on the tops of their fingers.

What is nail polish?

400
This item is used to make smoothies.

What is a blender?

400

This is said after styling customer’s hair.

What is “do you like it”?

400

This is said to a customer who has waited a long time.

What is ”thank you for your patience”?

400

The customer was not happy.

What is “sorry to disappoint you”? 

500

A customer looks in this to see their hair style.

What is a mirror?

500

This dairy product is often used to make frosting or put on top of drinks.

What is whipping cream?

500

This is said to leaving customer inviting them back.

What is “please come again”?

500
This is said to a customer in appreciation for their coming to your shop or cafe.

What is “thank you for your visit”?

500

Something you say when you want to reassure customers that the service will be better next time.

What is “I will be more careful next time”?

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