Chapter 9
Chapter 10
Chapter 12
Chapter 14
Chapter 16, 17, 18
100
One makes information about oneself known to another through this.
What is self-disclosure?
100
A way of life developed and shared by a group of people and passed from generation to generation.
What is culture?
100
Activities by individual members that help the group achieve its goals are ______________ roles or functions.
What is task?
100
Communication initiated by top management and passed through the levels of the organizational chart to line workers.
What is downward communication?
100
The best way to improve your presentation.
What is PRACTICE!
200
A selfless, giving type of love.
What is agape?
200
Thinking that one’s own culture is inherently superior.
What is being ethnocentric?
200
The best network for complicated issues
What is decentralized network?
200
Sending a message through more than one channel.
What is redundancy?
200
This is a speech that concentrates on defining, clarifying, instructing and explaining.
What is an informative speech?
300
A type of love characterized by game playing.
What is Ludus?
300
Perceiving everyone in a group as having the same characteristics.
What is stereotyping?
300
If members of a group protect each other from adverse information, the group may be experiencing this negative phenomenon.
What is groupthink?
300
The grapevine is an example of the ______________ channel of communication.
What is informal?
300
This is all the material you have used – and only that which you have used – in preparing your speech.
What is reference list?
400
Describes relationships as involving ongoing conflicting impulses.
What is Dialectical perspective?
400
This is high when some people are thought to have more power than others and those power differences are seen as natural.
What is power distance?
400
The total field of forces acting on members to remain in the group.
What is cohesion/cohesiveness?
400
This is described as flattery is a form of a special type of upward communication
What is ingratiation?
400
Organization of a speech by something's location in space (e.g., left to right, top to bottom).
What is spatial order?
500
Disclosure that occurs in response to another disclosure
What is the dyadic effect?
500
This occurs when people take a more extreme position then the one that they previously held before an intercultural interaction.
What is Group Polarization?
500
This phenomenon occurs when people hear opinions different from their own and say they agree with the group when they really don’t.
What is public compliance?
500
This describes the two-way relationship between supervisor and employee, which is unique with each employee.
What is Leader-Member Exchange (LMX)?
500
A speech given from notes such as keyword outline, however it is not planned out beforehand.
What is Extemporaneous speaking?
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