Essence of Management
Managers are needed to make an organization two things. What are they?
Efficient and Effective.
This involves monitoring performance, comparing it with goals, and taking corrective action.
Control.
What are 4 benefits of planning?
Coping with uncertainty, Thinking ahead, Coordinating Activities, Checking on your progress.
What are the three leadership styles?
Autocratic, Participative (democratic), and Free-rein laissez-faire.
Hierarchical organizations' organizational charts provide what types of information.
The vertical hierarchy and horizontal hierarchy.
What are four things managers must do?
Plan, Organize, Lead, Control.
What are the four control processes?
Establishing standards, monitoring performance, comparing performance against standards, taking corrective action.
This analysis defines what a company excels at and needs to improve. It also identifies external factors that may be favorable or potentially harm the company
SWOT analysis.
"Here's the goal, do what you want to achieve it", would refer to what type of leadership?
Free-rein.
This skill is the ability to think analytically, to visualize an organization and understand how the parts work together.
Conceptual.
What are the four phases involved in making a practical decision?
Identify the problem, Think of solutions, Weigh alternative solutions, and implement the solution.
Control systems can increase this_____________, eliminate this______________, and reduce these____________.
Productivity, waste, labor costs.
This type of planning comes from top management and has a time period of 1- 5 years.
Strategic.
Vladimir Putin's leadership style would be considered what type?
Autocratic
These skills are required to perform a specific job and needed to perform well in a specialized field.
Technical
Of the three levels of management, this level establishes objectives, strategies, and policies.
Top managers.
What 3 scenarios may require corrective action?
1. Make no changes
2. Recognize and celebrate positive performance.
3. Correct negative performance.
This is the creation of alternative hypothetical courses of action that a company can use if its original plans do not work.
Contingency
Transactional leaders are concerned with what four things?
Setting goals, clarifying employee roles, providing rewards and punishments related to performance, and monitoring progress.
This is perhaps the hardest skill to master for most managers and requires the ability to work well in cooperation with other people.
Human skills.
When weighing alternative solutions you need to evaluate based on what 3 questions?
Is it effective?
Is it feasible?
Is it ethical?
What part of the SWOT analysis will controls help alert you to that you may not have noticed?
Opportunites.
This type of planning will be done by supervisory managers and have a time period of 1-52 weeks.
Operational planning.
This type of leadership focuses on inspiring long-term vision, creativity, and exceptional performance.
Transformational.
How do the required mix of skills change as one rises upwardly through the organization?
Less technical to more coneptual.