Breaking The Ice
The two types of communication cues to note
What is verbal and non-verbal communication
The first way you establish rapport
What is introducing yourself to the student?
The body part associated the most with active listening
What are eyes?
Praise and attention are examples of this
What is extrinsic motivation?
The type of questions asked to initially establish rapport
What are personal questions? (i.e. year, major, how their week is going)
In the session the person who identifies goals for the student
What is the student?
Non-verbal affirmations that signify active listening
What is body language (i.e. nodding, leaning forward, eye contact)?
What is intrinsic motivation?
This method of using body language helps tutees feel more relaxed
A method of investigation to establish student session goals
What are asking questions?
Three degrees of active listening
What are repeating, paraphrasing, and reflecting?
This happens if you give a student autonomy in the learning process
What is motivation increases
Name three key aspects to develop rapport with tutees
What are attention, empathy, and shared expections?
This is established in the setting the agenda portion of a session
What are creating goals for what the student wants to work on and get out of the session?
The five steps involved in the active listening process
What are receiving, understanding, evaluating, remembering, and responding?
A student is overwhelmed with many papers and exams due in one week
What is helping them manage their time and break down assignments into smaller chunks?