Definitions
Branch Operations Manual
Procedures
myDox
Potpourri
100

A legally enforceable declaration of a person’s wishes regarding matters to be attended to after their death and does not come into effect until the person has passed away.

What is a Will

100

We can only receive notification of death from who?

What is a relative or executor/administration/solicitor acting for the Estate

100

These can always be deposited to an individual Estate account

What is a cheque payable to the Estate

100

All of the electronic Estate filing procedures can be found here

What is the myDox site

100

These types of products have the benefit of not being included in a member's Estate

What are registered products with named beneficiaries.

200

An individual or trust company nominated in a Will by a testator to be the legal representative of the testator upon death and to dispose of the testator’s property according to the testamentary provisions. 

 

What is an Executor/Executrix

200

T or F

Executors and Administrators of an Estate are allowed to have access to Member Direct and a Member Card

False

Executors and Administrators will not be able to have access to Member Direct and Member Card for the Estate accounts.

200

This is the first step you should take when notified of a member's death

What is complete the Deceased Member Notification Form

200

The two places where you can find the Interim Estate Process

What is the myDox site and the Ops Release page

200

This is when the contents of an Individual SDB can be released

What is only when we have all documentation required to release estate assets

300

Document granted by the court that confirms the validity of a deceased person’s Will and the appointment of the executor.  For Estates administered under the Indian Act, this document is called an Approval of Will and is issued by the Minister of Indian Affairs and Northern Development. 

What is Probate - AKA: Grant of Probate or Letters of Probate

300

If the deceased owned a home solely in their own name, we might consider continuing to clear these types of items

What are payments for BC Hydro, Gas, Home Insurance, Mortgage Payments, Utilities, etc.

300

This document is to be completed when first dealing with an Executor and will assist you in gathering the appropriate information and documents.  

What is the Deceased Member Questionnaire

300

T or F

A deceased member's Will and a Death Certificate can be scanned as one document

False

Documents will need to be scanned separately as they cannot be separated once they have been archived.

300

This is what happens with a Joint SDB upon death of one of the owners

What is the joint owner must list the SDB and then the contents can be released to the joint owner

400

Document granted by the Court that appoints an administrator to administer the estate of a person who died without a Will (Intestate) or a person who leaves a Will but whose executor is unable or unwilling to act.


What is Letters of Administration

400

This acts as authorization from the joint owner to keep clearing debits that may be in the deceased's name.

What is an Estate Clearing - Joint Debit Authorization Form

400

Branch Management has the right to waive Letters of Administration up to this amount

What is $20,000

400

This must always be completed when scanning Estate Documents to be filed manually to myDox

What is complete an Estate Documentation Tracking Form

400

If you are presented with Estate Funds to be deposited into an Estate account this is what you must do prior to contacting the Estates department.

What is read and follow all restrictions on the Estate Account and review with Branch Management if you have any questions.

500

The person(s) who are the nearest degree of blood relationship to the deceased. They are entitled by law to the personal property of the person who has died intestate.

What is Next of Kin

500

These are the steps you would take for a SDB upon Notification of Death

What is: 

Place a note on the SDB that it must be listed prior to next entry.

Photocopy the original Lease Agreement & Access Card and send to Estates Department

Arrange to list the SDB and complete the SDB Inventory Deceased member Form


500

The dollar amount range that Branch Management can waive probate.

What is between $25,000-$50,000

500

This is the current process for certifying Death Certificates and Wills as originals or Certified True Copies

What is scan the original or certified copy, use the electronic stamp, click Signotec, Singotec document transfer, sign, archive doc and return paper copy to member/executor

 

500

This will happen to a deceased member's Global Payment MasterCard if it is a joint card and they are the primary card holder.

What is the secondary card holder will become the primary

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