skin
The impression that you project through both your outward appearance and your conduct in the workplace is known as
a. soft skills c. personal hygiene
b. work ethic d. professional image
professional image
how a person dresses and take care of their hair, skin, and nails best reflects one's
a. individual style
b. personal grooming habits
c. professional image
personal grooming habits
it is most important to consider one's ___and ___when choosing what to wear to work.
a. reputation, skin tone
b. body type, shape
c. brand, age
body type, shape
salons, spas, and barbershops establish dress code guidelines to create a culture, help protect professionals clothing when working with chemicals, and ensure that there professionals____
a. promote the latest trends
b. are dressed for success
are dressed for success
the most important point to keep in mind about makeup is that it should____your best features
a. minimize
b. accentuate
c. maintain
accentuate
Regardless of whether the salon, spa, or barbershop has a policy_____should not be worn at work
a. cologne or perfume
b. watches
c. Nail polish
cologne or perfume
The daily maintenance of cleanliness and healthfullness through certain daily practices is known as___
a. public sanitation
b. health awareness
c. personal hygiene
personal hygiene
soft skills are also called
a. professional image enhancers
b. communication skills
c. key qualities
communication skills
____percent of all communication is unconscious
a. 98
b. 85
c. 50
98
nonverbal communication is the communication expressed by body language, facial expression, gestures and ____
a. talking
b. eye contact
eye contact
____involves taking pride in your work and committing yourself to consistently doing an excellent job
a. time management
b. work ethic
c. communication
work ethic
a display of your talents and work for potential customers and employers to evaluate your professional skills is a
a. diploma
b. resume
c. portfollo
portfollo
diplomas, awards and achievements, your resume, and _____should all be part of your portfolio
a. statement about your child care arrangements
b. training certificates
c. copies of your tax returns
training certificates
your portfolio should include___photos of service that you have performed.
a. different-sized
b. before and after
c. only the most recent
before and after
social media etiquette suggest that you avoid the use of ___
a. listening skills
b. foul language
c. common sense
foul language
to Establish a professional image on social media, it is acceptable to ___
a. post nude photos
b. participate in arguments
c. post helpful content
post helpful content
your social media presence requires ____attention
a. hourly
b. daily
c. weekly
d. monthly
hourly
one of the most important guidelines for social media marketing is Be ___
a. argumentative
b. political
c. visual
visual
Four components of a strong work ethic are ________, integrity, good technical and communication skills, and enthusiasm and passion
a. compensation
b. motivation
motivation
if you are running late you should____immediately
a. communicate with those it will affect
b. look for a new position
c. update facebook
communicate with those it will affect
______are good sources for what is new and exciting in the industry
a. textbooks
b. magazines
c. image enhancers
magazines
___are typically set one year in advance, giving plenty of time to schedule them in
a. trends
b. industry conferences
c. nail appointments
industry conferences
which of these nonverbal actions sends a negative message
a. making eye contact
b. smiling
c. crossing your arms
smiling