salon/spa business
measurable goals will help you get organized and:
track your progress
why is it important to use a clients name?
helps them feel important
the process of removing hair from the follicle is referred to as:
epilation
body treatments require your client to disrobe and their body temperature may fluctuate with each part of the treatment, therefore you may need to:
keep the room warmer than you are used to
why is a patch test performed?
to determine allergic reactions
a realistic goal is one that:
you believe can be accomplished
when introducing yourself to a client, use poised, calm movements to project confidence and:
competence
the term used to describe the temporary removal of hair at or near skin level is:
depilation
body treatment products that contain coarse (grainy) ingredients that rub against spread skin cells are known as:
mechanical (physical) exfoliants
during your eye enhancement consultation with Juliette, you learned that she wants a dramatic look for a special occasion she will be attending that evening. Which eye enhancement service would best suit her needs?
strip lashes
which of the following statements describes what you should do if you are asked a question that seems discriminatory?
politely decline to answer
negative body language is represented by:
folded arms
the growth phase of hair is known as:
anagen phase
which type of application method of sunless tanning is performed while the client stands up within an overspray booth?
spray
how long do eyelash extensions last?
6-8 weeks
the process that gives you access to people and resources within the industry that can provide you with opportunities for career advancement and continuing education is:
networking
which of the following words describes how clients should see your routine each time they visit?
consistent
for what period of time is eyebrow hair in the telogen phase?
3 months
absorption and compaction are the principles that create temporary firmness in which type of body wrapping ?
compression wrapping
eyelash perming is also known as:
eyelash lifting
which of the following descriptions is considered a key to successful client relationships?
1. discuss your personal life with a client 2. listen carefully 3: don’t consider the clients home-care routine 4: ask simple questions that can be answered with yes or no
listen carefully
when analyzing the clients skin for a facial service, use the method of Look, touch and:
ask
vellus hair is the majority of hair found on the:
face
which of the following is made of deposits of fat, water and waste materials trapped between connective tissue?
cellulite
the type of makeup that involves placing colorants into the skin for the purpose of cosmetic enhancement, medical correction and/or esthetic restoration is called:
permanent makeup