Personal Development
How many hours of sleep nightly do most people need?
6 to 8 hours
Forms of NON verbal communication include posture, facial expressions and what?
Smile
What description identifies a desired objective that helps focus and define the path a career will take?
Goal
A type of business ownership owned by one person who is in complete control of the business is a what?
Sole Proprietorship
The most important factor to consider when opening a skin care business is what?
Location
What does the term RDA represent?
Recommended Dietary Allowances.
Active listening involves using the whole _____
Body
A one or two-page outline that lists the educational history, work experience, additional skills and achievments of a potential employee is called a what?
Resume
Which type of business is owned by shareholders or members who have funds invested in the company?
Corporation
What type of insurance policy is state-controlled and required by law?
Worker’s Compensation
Which type of nutrient should account for the greatest percentage of your daily nutrient intake?
Carbohydrates
What term is the act of exchanging ideas, thoughts or feelings?
Communication
What term refers to developing relationships with individuals who can put you in contact with potential customers or employers?
Networking
On a personal financial statement, all the money owed is called what?
Liabilities
If the skin care center’s income is greater than the operating expenses, the skin care center is operating at a what?
Profit
What are excess calories converted into if not burned through regular exercise or daily activity?
Body Fat
The act of repeating out loud what was heard, processed and reported is referred to as what?
Reflective Listening
Building on a sale by recommending a product that complements another product the client has already purchased is called what?
Cross-Selling
Assets minus liabilities equals what?
Net Worth
An estimate of what you think you will earn in revenues and what you think you will pay out in expenses is called a what?
Projection
The science that studies relationships between people and their work environment is called what?
Ergonomics
Tone of voice, inflection and what other description play an important role in verbal communication?
Rate of Speech
Combining a skin care center’s sales with a non-competitive business into a single campaign describes which type of sales promotion?
Co-op
The reservoir of cash that is needed to stay ahead of creditors is called what?
Operating Capital
Utilities, supplies, cost of promotions, postage and taxes are types of what?
Variable Costs