Claim Sweet Claim
This report should be reviewed, addressed, and a copy placed in ImageRight regarding potentially related prior claims.
What is ISO?
When a Public Adjuster is involved, this person must also be contacted.
Who is our Insured?
This many coats of paint should be used for non‑damaged areas that are continuous.
What is one?
This must differentiate supplemental from original items on an estimate.
What is Bold or F9 note?
THIS is NOT depreciable.
What is LABOR?
This letter must be issued if the Insured declines our offer of Preferred Mitigation.
What is WMVD?
This letter must be issued immediately upon recognition of a Coverage concern.
What is an ROR citing applicable policy language?
This is added to an Xactimate line item if clarification is needed.
What is an f9 note?
A claim should remain open for Recoverable Depreciation exceeding this figure.
What is $7,500?
Depreciation is ALWAYS applied to these.
What are MATERIALS?
This must be offered for all covered water damage claims, except condos.
What is Preferred Mitigation?
This timeframe must be documented in your ALE Review note.
What is the period of restoration?
When damaged flooring exceeds 400 SF this is required.
What is ITEL pricing?
Withholding depreciation can be waived if the CONTENTS settlement does not exceed this figure.
What is $500?
These percentages are applied to Overhead and Profit.
What are 10% and 10%?
Identification of this potential endorsement is required when an Insured’s appliance or system failure has occurred.
What is HSB Home System Protection endorsdement?
This letter is required at first ALE payment when the home is uninhabitable for more than two weeks.
What is the ALE Cut Off Letter?
Inspection photos must always include this.
What are the front of risk, 4 elevations of risk, Cause of Loss, close up of damages, overview of damaged areas, labels/tags, and date stamps? (all of these are correct)
Depreciation is applied based on these 3 factors.
What are Age, Use and Condition?
When taking planned PTO, you must set out‑of‑office messages in these 3 platforms.
What are voicemail, email and hiMarley?
This resource provides competitive real‑time bids for roof slope replacement from vetted local contractors.
Who is RoofMarketPlace?
These 3 methods of communication are required in our Contact Standards.
What are phone, email, and text?
A comparative estimate must be written when a supplement presented is greater than this.
What is 5% of the current RCV or $500?
This type of depreciation is typically applied to non‑building structures.
What is NON-recoverable depreciation?
This Xactimate report must be uploaded, which shows the depreciation $ applied and age.
What is Final Draft with Age, Life, and Condition report?