Shopper/Curbie
What two devices are needed to complete a run successfully?
iPhone/Walkie
What is the curbside slogan?
Thank You for trusting us with your order.
At Austin 9, How many Specialists can we have?
Unlimited
What is the upcharge % added to every order?
3%
How long should a cold run take?
1 hour
What holds both Small and Large bags?
A bag rack
What is the company overall goal for TISS% per shopper?
5% or less
What Category is most profitable?
Immediacies
What is the site used to pull refund requests?
Coms/Coms Dashboard
How long should a Frozen run take?
30 minutes
What is the company goal for response time?
1 minute of less
How many Donuts can be placed in a bag?
NONE! Any amount of Donuts should be placed in a box.
What is the Curbside business called?
*bonus*
What is the in store business called?
eCommerce
*Bonus*
Brick and Mortar
Can Customers pick where they receive their delivery orders?
*why?
No, *Each store has its own polygons
What is the max temperature for cold items?
41 degrees
If a partner is scheduled as a shopper for 8 hours. How many units should they have by the end of their shift?
800 units
What app is used to order bags on the Symbol?
SRS
How do you calculate Operating Ratio?
Earned hours / Actual hours used
Can we change the payment method on a customers account?
no
What is the *NEW* bagging process called?
Bagging at the pick
Per the company expectation; how many cars should a curbie complete every half hour?
4 per half hour
What is the max $ amount to be used per ORDER on the Hospitality log?
$15 Dollars per ORDER
What Holidays are classified as *PAID* Company Holidays?
New Years DAY!
MLKjr Day
Memorial Day
4th of July
Labor Day
Thanksgving
Christmas
What 4 forms of payment are accepted through Curbside?
1. Ebt
2.Tanf
3.Debit/Credit
4. gift cards
What is the proper Sanitation Strength of Sanitizing wipes/bottles?
150-400ppm