Etiquette 101
What is etiquette?
Polite mature behavior
OOD Manners: Be __________ and respectful.
(Fill in the blank)
kind
What is proper dress code?
Business casual or business professional depending on the workplace. OWN AN IRON!
What is the first thing you should do when you meet a new person?
Say hello and introduce yourself
What’s the appropriate percentage to tip at a nice restaurant?
18-22%
When should you practice proper etiquette?
EVERY MOMENT OF THE DAY!!!
Is looking at your phone when talking to someone demonstrating good manners? Why or why not?
No. It's RUDE!
What’s the best email etiquette?
Don’t use emojis. Don’t reply all. Use full sentences. Polite intro and outro.
Why should you think before speaking?
You don't want to offend anyone- especially someone whom you just met.
Is it appropriate to season food at someone else’s house? Why or why not?
What does having proper etiquette show other people about you?
That you are mature and do not want to make people feel uncomfortable.
What are some common expressions of good manners?
”please & thank you”
asking for permission
“Excuse me”
not speaking over others
Good eye contact
What is proper time management?
Be punctual to start times and meetings. Don’t be last in and first out. Finish assigned tasks promptly
When you meet and tell someone about yourself, what things should you be telling them?
Interesting facts about yourself, or hobbies you have.
What are some tableside donts?
Chewing with mouth open. Phones at the table. Elbows on the table. Fast eating. Overfilling your plate. Not bringing the food to your mouth. Reaching across the table. Eating before everyone else sits down.
What is the goal of the etiquette?
To show consideration, respect, and honesty in our daily lives. To develop relationships.
How do you show proper manners in someone else’s home?
Show up on time. Don’t overstay your welcome. Offer to help clean up.
What is water cooler gossip and how should it be handled?
Bringing unnecessary drama into the work day. Avoid it at all costs and get back to work
what is one of the most important things about holding a good conversation?
keeping eye contact
Where does silverware go?
Forks on the left. Knifes on the right. Spoons furthest right. Top is dessert silverware
Your friend arrives 5 minutes late to a job interview with a legitimate excuse. is she demonstrating proper etiquette? Explain.
No she is not demonstrating proper etiquette because she should arrive at least 10-15 minutes early for a job interview regardless of circumstance.
Describe proper body language when you are going somewhere
standing up straight, smile, eye contact, good hand shake, face the person interviewing you, nod your head, hands in lap, calm hand gestures
How to behave in social engagements?
Don’t out order your boss. Know your limits (alcohol) no foul language. Active listening. Engage with others and have good body language
How should you handle a disagreement in a group discussion?
Express your opinion and listen to other's respectfully
What are some inappropriate conversations to have at the dinner table?
politics, anything controversial, some religion, avoid inside conversations, health/appearance, relationship status