Making Introductions
phone Etiquette
Criticism
Discrimination
100

If you are even in a situation where you are wondering how to introduce yourself, keep in mind that the most what person should be introduced first? 

what is distinguished? 

100

______ _____ on calls, emails, and meetings has increased by 20-50 percent in the last two decades.

What is Time spent? 

100

When you are giving criticism make sure your reason is fully _________. 

What is understood? 

100

What is an unfair treatment of employees based on gender. 

What is gender discrimination? 

200

What should the person do who is being introduced? 

What is shake their hand? 

200

When using Phone etiquette you need to identity what of the company? 

What is the first and last name? 

200

When you are criticizing the person's behavior make sure to not criticize the ______ them-self.  

what is person? 

200

Some examples of this would be retiring or dismissing someone before their usual retirement age, and deciding not to employ someone because of their age. 

What is Age Discrimination? 

300

What do you need to do to show respect to a person and to help remember someones name. 

what is repeat the persons name? 

300

When you are on the phone don't wait outside your ______ office. 

what is colleague's? 
300

When receiving criticism make sure to ______ so you understand correctly. 

what is listen?

300

when employees show prejudice against certain employees because of the race or color of their skin. 

what is Race or Ethnicity Discrimination? 

400

What is typically the first interaction between people? 

What is a handshake? 

400

Never give ______ _______ about your coworkers. 

What is personal information? 

400

Being able to recognize criticism, can help build relationships and what?  

what is production quality? 

400

________ Discrimination Act is one of laws that prevent gender Discrimination. 

what is Pregnancy?

500

Making eye contact, Using firm grip, A smile, and standing and coming around the desk are all examples of....? 

what is the key to a good handshake? 

500

Giving a return phone number, identifying yourself and your company, identify the reason for your message, and not leaving a long message, as well as speaking clearly are all examples of....? 

What is leaving a message? 

500
make sure you seek changes to ______ that was criticized.

What is behavior? 

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