WHO IS WHO?
Who is responsible for assisting with with all operations of the property; oversee all managers and maintenance team?
GM/PAM
What is the final walkthrough called in which we go into the units and make sure they are clean and ready for move in?
Sparkle
What must you do if you need to take a personal call or eat a meal?
Leave the desk
If you are going to call out what is the procedure?
Let Jadyn know 3 hours ahead of time and find someone to take shift
This is the status of a person who has started an application but not completed
Application started
Who oversees the staff, handles all leasing efforts for the property,resident relations, account/charges for the property
AGM/ Jadyn
Who all participates in turn?
ETMs, manager, maintenance,vendors
what all must be on a check before giving it to Jadyn?
First and last name printed, signature on the back, our address, apartment #
What must be playing at all times during business hours?
Music
Who all must sign a lease
Resident, Pam , ( guarantor )
Who is the direct point of contact for residents?
ETMS
What are the employees called when they are only here for turn season?
Temps
How many events will we do per month?
2
Who is responsible for opening and closing duties
ETMS
What status is a person in if we have contacted them but they have not started an application?
Lead