The process of collecting the outcomes needed to determine if training is effective
What is Training Evaluation?
Katzell's categories to evaluate training programmes were refined by this individual
Who is Donald Kirkpatrick?
The measures that the trainer and the company use to evaluate training programs
What are training outcomes?
The year in which Kirkpatrick refined Katzell's categories for evaluating training programmes
What is 1959
The process of determining how training programme data will be collected
What is evaluation design?
These four levels represent Kirkpatrick's Model of Evaluation
What are Reaction, Learning, Behaviour and Result?
The type evaluation conducted to improve the training process
What is formative evaluation?
At this level, trainees state how they felt about the training programme
What is the Reaction Level?
Levels three and four of the evaluation model occur at this phase
What is after the training programme?
The measureable increase in skills, greater annual revenue, or simply the number of trained employees.
What is Return on Investment?