Phases of Planning
The paper work essential at the beginning of event planning that involves the most important stakeholder.
What is the client brief?
The attention to detail and meeting expectations of event organisers and attendees, meeting a minimum standard in the industry
What is Quality Assurance?
The fastest and easiest way to promote your event to a target audience.
What is Social Media?
The process where participants use the internet to lodge interest in an event.
What is online registration?
The legislation that ensures everyone is treated equally in a work place.
What is the the 'Equal Employment Opportunity' act?
The name given to the stage of planning leading into an event.
What is the 'Bump in'?
When an employer can make an employment decision based on the experience and work demonstrated by an employee, rather than number of years worked or qualifications attained.
What are merit based employment decisions?
The main goal of most events that relies heavily on publicity.
What is event attendance?
This report is an essential tool to complete during and after event registration.
What is an attendance report?
The process for managing customer complaints or conflict.
What is the AQUA process?
The stage of planning that requires event planners to seek feedback, and create reports based on how the event ran.
What is the evaluation stage?
A current issue in the events industry at the moment combining the advantages of technology with the dishonesty of people.
What is ticket scamming?
The reasons why most event management companies now rely on social media as their best means of advertising.
What is low costs and efficiency (speed)?
An amount of money paid to hold a participants position or ticket for an event.
What is a deposit?
A protocol that is essential to demonstrate cultural respect at the beginning of any Australian event.
What is the 'Welcome to Country'?
The paperwork and records kept during the planning phases.
What is 'operational documentation'?
The most influential work ethic practice that every even manager employee would expect. It sees an employee thinking ahead and not waiting to be asked.
What is initiative?
The name given to visual displays such as posters that are usually used during pre-promotion and on the event day.
What is signage?
The stakeholders at your event that expect and require special treatment
What are VIPS?
Making an assumption based on something you accept without evidence or proof.
What is a stereotypes?
The phase of planning where we establish whether or not an event is a good idea.
What is the 'Feasability' Stage?
The up and coming technology used in the industry where pictures can be seen on landmarks and other 3D surfaces.
What is projection mapping?
The term given to how nice and bright and easy to read a publicity piece is, with the most important pieces of information being able to be seen
What is visual hierachy?
The stage of events, where you are using registration information to contact caterers and other event suppliers, confirming staff and creating reports to monitor during the event,
What is finalisation of event registration?
The process where the employee meets the needs of the client to the best of their ability with the expectation that the client will continue to use the business and recommend it to others.
What is customer service (good)?