Everbright Portal
EB Misc
Touchstone
100

Where do we find Solar Rate?

Contract Phase under Solar Rate section

100

What Application do we use to Combine documents?

Adobe aka Ad"OBI-WAN KENOBI"

100

Where do we find the distance for a TS lead?

Under the Funding Information section

200

Where will I find the equipment confirmation in the Everbright Portal?

Work Order

200

What is the Difference between an Everown/Fix/Flex versus an Everown/Fix/Flex Plus + Powershift?

The first 3 are just Solar and the last finance types include Storage

200

What adder/price do we select for a 3rd party reroof?

Select the Re-Roof Adder as YES and $0

300

What documents do we combine for an EverOwn CA project?

CPUC Signed and Last page

Infinity CA Installation Agreement and Everbright RIC Agreement

300

What documentation do we need to collect for a Everbright Everfix PLUS

Battery Load Form

300

How much would a 20kW Grid-Tied battery be?

$20,999

400

How do I change the Utility Company in Everbright if it doesn't match our UB/ESID

In the Usage section, you will change the Utility Company and press 'Apply Changes" at the very bottom
400

If the customer email or phone number is missing from the Job Summary, where do we look to find it?
BONUS QUESTION: How do we input the customer's email/phone number when we find that it's missing

We find customer's email/phone number in the Work Order

Using the Contact Phase in Everbright, we can make changes to the customer's information

400

How do I find if an AHJ is active if we can't find it in the list in the Contract stage?

Using the Toolbar on the left side of Touchstone, go down to the Settings icon and select "AHJ" then you'll search for the city/county

500

Where can I find the date the Everbright portal was last updated?

Above Contract Details

500

What is the document we will upload instead of the Infinity Agreement on a Spanish signed Project?

Texas/CA HIC ES- Signed

500

Where can I find the M1 date in Full Job Detail?

Under OPS Info -> OPS Milestones

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