Fraud
Amount credited the next banking day on a case-by-case hold
What is $275?
Completed when the aggregate dollar amount of $10,000.01 is reached for incoming or outgoing cash transaction.
What is CTR?
Two Methods of Step-Up Authentication
One-Time Passcode (OTP) and ID Scan
Visual of Survey Score
What is KDS Dashboard?
Q3 Checking Account Goal
What is 47?
Resolution time for an ACH debit/credit activity
What is 10 Business Days?
Allows bank to delay the availability of deposited funds to customers until banks have reasonable time to collect the funds.
What is Reg CC?
In-Person Transaction request of $2000.00-$5999.99 for an unknow customer with funds leaving the bank.
What is One-Time Passcode (OTP)?
Time frame for the customer to complete the survey email.
What is 7 Days?
Q3 Consumer Loans Goal
What is $324,900?
Amount credited for next day items
What is $6,725?
Could be prompted if an account was opened 30 calendar days or less and if the customer does not have existing relationship.
What is Exception Hold?
Non-customer transaction of $2000.00 or more funds leaving the bank.
What is ID Scan?
KDS360 zones percentage for green
What is 85%?
Q3 PE Goal
What is 52,339?
Filed when the customer authorized the transaction but was not charged/credit as agreed. Examples include a debit from a merchant where the customer canceled service, or an ATM deposit of $100 but the customer was only credited $10.
What is Disputes?
Associated should ______ their cashboxes at the end of each day after all transactions have been processed.
What is Balance?
Customer Phone Transactions
What is One-Time Passcode (OTP)?
KDS360 zones percentage for yellow
What is 79% to 84%?
Q3 Business Checking Goal
What is four?
A check that was deposited is not the customers.
What is Deposit Fraud?
The first $6,725 must be made available to the customer if the item being deposited is
(i.e. Cashiers checks, Official checks, State/Local Government checks)
What is Next Day Item?
Unknown Customer transaction of $6000.00 or more funds leaving the bank.
What is One-Time Passcode (OTP) and ID Scan?
KDS360 zones percentage for Orange
What is 75% to 78%?
Q3 Business Loan Goal?
What is $28,696?