Credit/Loans
Has 5% cash back in bonus categories.
What is Chase Freedom?
Only one is to be issued per account owner.
What is an ATM / Debit Card?
Located on the 16th Floor at Net Plaza.
What is the Virtual Branch in Manila, Philippines?
What university's research study divided individual's spending habits into 4Money Scripts?
What is Kansas State University?
Recently got a pet dog.
Who is Taylour Rhodes and Skyler Flowers?
Receive $20 Good Standing Rewards after each account anniversary year for the first 5 years
What is Chase Freedom Student?
A solution that helps customers grow their savings by setting up a pre-authorized xfer.
What is AUTO SAVE?
10/22/18
What is the Virtual Branch's founder's date?
Desired Outcome, Behaviors, and Mindset. (Goals worked backwards)
What are the 3 categories of the Results Cone?
Knows a secondary language (bi-lingual).
Who is Leo Schofield Jr. and Wade Barroso?
Has
What is Sapphire Preferred?
Provides telephone assistance to customers with depository accounts and loans, such as checking, savings, CD and consumer lending.
What is the Retail Customer Service Center?
(800)935-9935
Used on every call to obtain and maintain the customer's attention. Gives merit, making cold calls credible and effective.
What is a Value Statement?
Avoidance, Captivation, Status and Vigilance.
What are the 4Money Scripts?
Known for saying... "Heeeyyyy Boo".
Who is Natalie Schaffer?
Offers homeowners experiencing financial difficulties the opportunity for a long-term solution for their mortgage challenges.
What is the Modifications program?
Can be added to account up to 30 days after account opening.
What are Pre-authorized owners / signers?
When the lead has been previously contacted by another Virtual Banker and last contact made is past 90 days.
What is REASSIGN the lead to the Virtual Banker who previously contacted the client?
This model suggests that you should work backward from your desired future state, determining what behaviors will be necessary to get there, then what mindset will support those behaviors.
What is the Results Cone model?
Graduated Gahanna Lincoln H.S. in 1997.
Who is Jason Evans?
Must be 18 years of age and referred to chase.com to submit application.
What is Auto Refinance and Auto Purchase applicants?
Must have a valid email address, access to PC or mobile device, and Chase account (various product types) before...
What are the enrollment requirements for Online/ Mobile banking?
The five digit code provided by the Translations Services agent prior to conference.
What is the interpreter identification number?
A standard, perspective, or set of ideas. A way of looking at something.
What is a paradigm?
Never seen a Chevy with butterfly doors.
Who is Dejuan Taylor?