Interviewing
Application
Resume
Job hunting
soft skills
100

This would be an appropriate time frame to arrive for your scheduled interview.

What is, 10-15 minutes?

100

The following color of ink is appropriate when filling out an application.

What is, blue or black?

100

This should always be done on a resume 

What is, tell the truth?

100

The first step in a successful job search is to think about what you want to do and how well your skills, values, and interest align with the expectations of the job.

What is, true 

100

In customer service, this soft skill is important.

What is, good communication?

200

Following up with an employer after the interview or even after submitting your application, makes you seem like a pest.

What is, false! (You should check in with the employer at least 4 to 5 days after interviewing or applying.

200

Hat would most likely happen if an employer discovers that you lied on your application?

What is, you will not be considered for a job interview; and if you are already hired, you may be fired.

200

This area of the resume should have your employment.

What is, work history?

200

The following abreviations PT and FT mean what in a job add? 

What is, part time and full time?

200

What do you do if a customer asks you a question, but you cannot answer it? 

What is, find a coworker or supervisor that can answer the question. 

300

It is appropriate if you do not have questions after your interview.

What is, false? (You should always have at minimum three questions for the hiring manager). It shows interest in the job.

300

Why should you get multiple applications when applying for a job?

What is, just in case you mess up. You have a backup copy.

300

This is how long a hiring manager reviews your resume.

What is, 30 seconds or less.

300

This section of the newspaper provides you with local jobs/employment.

What is, the classifieds 

300

If a customer is upset about a situation, and is yelling at you.  How should you handle the situation?

What is, validate their feelings and empathise; then find a manager or supervisor to handle the situation.  

400

This would be standard wear for a male and female.

What is, solid color dress slacks and shirt for males, and dress or dress suit for females.

400

If you are a high school student, name three types of people who would be appropriate to list as a reference:

What is, 

1. Teachers 

2. Mentors 

3. Previous employers

400

These two things should be used instead of sentences to explain your qualities.

What are bullets and action phrases?

400

The following are ways a individual can job hunt (4).

What is, the newspaper, the web, word of mouth, and the local workforce office.

400

Why are soft skills important? 

What is, they could lead to stronger relationships with customers, and coworkers; and create a peacful work environment.  

500

Your interview starts the moment you…

What is, once you walk into the lobby and greet the receptionist.

500

If a question on the job application does not apply to you, this is how you should fill in the space.

What is, NA?

500

This is the font one should use on the resume.

What is, Times Roman (12)?

500

What job requirements are commonly listed in a job ad?

What is, education, previous employment, skills, etc.

500

What soft skills are are required to work in customer service?

What are, good communication, organizational, listening, attitude, and multitasking skills?

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