ePremium
Where do you click to see who placed a charge on the ledger?
Control Number
When do you pull and review the Monthly Posting report with Variances?
25th of the month
Who generates and approves renewal proposals?
Regional Managers
Where do you see all past due items?
Alerts bucket
When is the holding fee charged?
At the time of approval
Is ePremium PROTECT insurance?
No this is the placeholder.
Who do you send the completed report to after fixing any issues you find?
Regional Manager
What dashboard do you use to review your renewals?
Renewal Dashboard
What 3 actions must be taken on Move ins (especially at the end of the month)?
Perform move in, reschedule, or cancel
An applicant can have a guarantor if screening works states what?
Guarantor Required
Where to you go to review validated 3rd party policies?
3rd Party Validation> Validation Pipeline
When are rent charges added to the ledgers?
1st of the month
If a price change is needed on a renewal who updates it?
Regional Managers
What are the 3 actions that must be taken on Move outs (especially at the end of the month)?
Perform move out, reschedule, or cancel
Do all leases still end on a Monday?
No
Who do you reach out to for an ePremium credit?
Meredith Burton (meredith.burton@epremium.com)
Who posts the monthly lease charges to the ledger?
Automated
Can you use the same email address for two different residents?
No this will cause glitches :(
What actions 2 actions must be taken on application to release a unit?
Cancel or Deny
When does a resident get placed on Cash Equivalent (no longer can use ACH)?
At the time of filing with court
(Daily Double!!)
What is the required additional interested party address?
PO Box 498067 Cincinnati, OH 45249
(daily double!!)
What 2 key items are you reviewing on this report?
No rent charges and changes in rent rates
(daily double!!)
When must all renewals be completed by?
Last business of the month before the lease goes in effect.
What is a major red flag item that must be corrected immediately under the Alerts bucket?
No Lease Charges (especially if it is at the end of the month)
(Daily Double!!)
What is the new Month to Month fee?
Current rent + $400 Month to Month fee.