What information must you provide to the Safety Liason:
Preferred method of contact
Preferred phone #
Preferred Email
How long does it take Document Management to review a device voucher?
1-2 business days.
PRVs are tracked by __________.
Pay Period
A Consumer will receive the Welcome email ___ weeks before they must start using EVV.
6 Weeks
Where can you find the EVV start date?
Enrollment, EVVMS
A pair (Consumer/Surrogate) ________ submit an exemption form before their EVV effective date.
Cannot
Who supports warranties?
The manufactuer.
Why would a Consumer receive a Warning Letter?
A Consumer would receive a Warning Letter for the first pay period they submit time using a method other than EVV, after their EVV start date.
If a Consumer is a New to SCO and they start on the 7th of the October, when should they be fully compliant?
November 1st
How can Consumer's and PCA's update their email information?
FormStack
The PCA lives, works, and sleeps at the same home as the Consumer-employer for five days a week; _____ hours or more.
120
Program Rule Violation apply to who?
Consumers only.
What (3) things are included in the Starter Packet?
Onboarding Paperwork
Device Voucher
Live-in Exemption
The EVV effective date is:
Where can you validate if a Consumer/PCA has an active exemption on file?
EVVMS
Name (3) of the 5 things the system verifies when a PCA clocks in.
The name of the Consumer
The name of the PCA
The date of the visit
The start and end time of the visit
The location of the visit
How can a Consumer stop the PRV process?
Start using EVV
Based on their last name and the wave
Everbridge messages will be sent _________ for all who have an exemption expiring.
Monthly
If an exemption request is approved for a Consumer, how will they receive the notification?
Everbridge: Phone call, Text or Email
Name the criteria for device eligibility:
Name a Consumer can remove strikes from their account:
Using EVV for 5 Consecutive pay periods
The Welcome Email comes _____ to _____ weeks after the Starter Packet.
6 to 8
How soon will a Consumer or PCA hear back from the Safety Liason?
2 Business Days