Product
Knowledge
Knowledge
What Product Is Our OG Product
Ingrown Hair Serum
Do Our Prepaid Passes Expire?
No
How Many Wax Suites Do We Have?
6
How Many Points Do You Get For Booking In Store?
100 Pts
What Are Our 4 Steps To Gorgeous?
Cleanse Protect Wax Rejuvenate
What is the Current Product Promo?
Spring Travel Kit For $20 + 20% OFF TREAT Product
How Much is a Buy 9 Get 2 Free Brazilian?
$603
What Do You Do When You Need Time Off?
Find Coverage & Submit Form 30 Days Before
Can There Be More Than 1 Guest in the Suite At One Time? If Yes, What Are the Exceptions?
What Steps Do You Take If There Is A Guest Issue?
Submit a Form
What Are Our Most Expensive Products?
Brightening & Calming Serum; Body & Face Exfoliating Gel $40
What Service Do We Not Offer Prepaid Passes For?
Full Face
How Many Wax Specialist Do We Have?
16
Can You Get Waxed On Your Period? If so, What Should Your Guest Know?
Yes! But You Are Required To Wear a Tampon & You May Be a Little More Sensitive
What Should The Temp of the Wax Center Be?
68 to 72 Degrees
Name Your Favorite Product & 3 Benefits!
Dependent on Associate.
What Months Are Typically Promo Months?
May June November December
What Is The Order (Fastest to Slowest) WS Levels
Red Orange White Blue
What Services Are Complimentary For 1st Guest?
Bikini Line, Nose, Ear, Underarm, Upper, Middle, Lower Back, Eyebrow
What's So Special About EWC's Comfort Wax?
It's An Alcohol Free, Hard, Strip-less Wax That Only Adheres To The Hair NOT To The Skin
What Products Are Apart of TREAT?
Brightening, Calming, Original Serum, Ingrown Hair Wipes, Face & Body Exfoliating Gel, Detoxifying Mask, Exfoliating Mitts
Explain The Difference Between A Prepaid Wax Pass Verse Unlimited Wax Passes.
Prepaid Wax Passes Do NOT expire but Are Limited To The # You Buy. Unlimited Wax Passes DO Expire BUT You Can Come In As Many Times As You Like!
What Do Our WS & GSA Uniforms Consist Of?
Waxers Gray Scrubs White Shoes & White Long Sleeve Shirt If You Get Cold
GSA- GSA Polo Black Pants Black Shoes Black Sweater If You Get Cold
What Is Our Late Policy? And How Many Minutes Does A Waxer Have When A Guest Is Late?
After 9 Mins AT the 10 Min Mark, You Are Marked As A No Show. We May Have To Reschedule Part, Or All Your Services. If The Guest Is Late The Waxer Has All of Time That Is Allotted For The Guests Services, And Can Catch Up Eventually With A No Show Or Short Timed Services.
How Is Our Reservation Book Evened Out?
It's Evened Out By Number & Types Of Services