Product Pairings
What do we recommend? (products)
What do we recommend? (packages)
KPIs
Guest FAQs
100

Guest has excessive dark spots and blackheads (multi product)

What is bightening wipes/serum and detox mask? 

100

Guest has sensitive skin (excessive redness) 

What is SLOW line?

100

Guest comes in every 5 weeks for Brazilian

What is a buy 9 get 2 free (and why?)

100

Blue level retail goal

what is 14%?

100

When is the ideal time to wax prior to an event

What is 3-5 days?

Bonus: Wax BEFORE your tan! 

200

Uses Aloe Body Polish everyday and skin on thier legs is still dry and flaky

What is body lotion/butter? (why will it help)? 

200

Dry, flakey skin

What is moisturizer? (Body butter or get smooth)

200

Has a Buy 9 Get 2 package for brows and every other time I gets lip done

What is buy 6 get 1 free (and why?)

200

Center wide Rebook goal

What is 60%?

200

Guest has an ear infection and is on day 5/10 of antibiotics, why can't they get waxed/When can they resume? 

What is lifting and irritation/refrain from use 7 days before and 7 days after a wax

300

Has Ingrown Hair Serum and still has cystic ingrowns

What is Get Smooth Body Cream (how to use together)? 

300

Superficial Ingrowns

What is an exfoliant? (few=polish,many=get smooth)

300

First time guest Full Leg and would love to come again 

What is Buy 9 get 3 free 

Bonus: Beautiful pitch! 


300

White level SPT goal

What is 1.5?

300

How long does hair have to grow before my first wax

What is 4 weeks?

Bonus: Why?

400

Brows are thin and sparse and would like them fuller (multi product)

What is brow building serum & liner/powder

400

Cystic Ingrowns/Papules 

What is Ingrown Hair Serum? (excessive redness=calming,dark spots=brightening) 


400

Loves the idea of a package but is in college and can't afford it

what is a student pass? (and where to find the information) 

400

Orange level % of service on package goal

What is 60%?

400

On Spironolactione, can you get waxed?

What is Yes! That is the only acne medication that you can get waxed on!

500

Guest is apprehensive of switching to aluminum free deodorant because of how long it takes to detox

What is Aloe Deodorant and Detox mask? 

500

Guest loves how you filled in their brows 

What is demonstration and GROOM line? 

500

Guest is apprehensive to purchase a package due to the $600 price tag

What is a payment plan (and how do they work)? 

500

What is Center Bonus Pool

What is hitting monthy center pass converstion goal (10% non-promo, 20% promo)?

500

What is the first time guest offer? 

50% off brazilian, bikini full, full back

100% eyebrow, bikini line, underarm, nose, ears, lower,upper,mid back

BONUS: 30% Full Face

M
e
n
u