Wax Pass
Guest Experience
Product Knowledge
Services
A Day In The Life
100

Top Selling Wax Pass

What is Brazilian

100

Late Policy

What is 9 Minutes

100

Top Selling Product

What is Ingrown Hair Serum

100

Blue Level Brazilian Timing

What is 30 Minutes

100

Our Franchise Name

What is Wax Center Partners

200

Number of Payments on a Wax Pass Payment Plan

What is 4

200

Step 2 in Check Out Process

What is Rebook

200

2 Types of Products Every Guest Needs

What is an Exfoliator and a Hydrator

200

First Time Guest Brow $

What is Complimentary

200

Call Out Policy

What is 4 Hours Prior To Scheduled Shift

300

All Promo Packages

What is:

B9G3 For All Services

13 Month Unlimited Full Face

300

New Guest Referral Incentive

What is $10 in reward points

300
Product Refund Policy

What is Unopened Product Can Be Returned To Original Form Of Payment Within 30 Days, with Receipt. Only Managers Can Do Refunds.

300

Current Brazilian Price

What is $69

300

Manager Turn Around Time for Guest Complaints

What is 24-48 Hours

400

Highest Commission % and Bonus on Wax Pass Sales

What is 4% and $250

400

Our Goal 

What is to get guests and keep guests

400

The "SLOW" Ingredient

What is Narcissus Bulb Extract

400

The 4 Step Process

What is:

Cleanse

Protect

Wax

Rejuvenate

400

Dress Code

What is

EWC Logo Polo

Black Dress Pants

Black Closed Toed Shoes

Name Tag

500

Wax Pass Conversion Goal During Promo Season

What is 20-25%

500

Our Core Values

What is:

We Do the Right Thing

We Delight Our Guests

We Care About Eachother

We Have Fun While Being Awesome


500

May Product Bundle

What is Bronzing Ingrown Hair Drops and Anti Chafe Gel for $25

500

All First Time Guest Incentives

What is:

Complimentary Brow, Underarm, Bikini Line, Ears, Nose OR Upper, Middle or Lower Back

50% Off Bikini Full, Brazilian, Full Back

500
# of Centers in Our Franchise

41

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