Wax Pass Graveyard 💀
🪦 “Why commit to a Wax Pass, mortal?”
To stay consistent, save money, and lock in today’s price!
🧪 What three magical potions (products) keep post-wax skin smooth and happy?
Ingrown Hair Serum, Slow Glow, and Exfoliating Gel.
🩸 How long should hair be for the best wax results?
About the length of a grain of rice — not spider legs long!
👁️ True or False: Gossiping about guests is as scary as a bad brow wax.
True — keep it professional, my pretties!
🎭 What’s a Halloween costume that could use a pre-wax?
Catwoman, witch, lifeguard, werewolf — basically everyone!
🧛 How many services come in one Wax Pass coffin (promo)?
12 services for the price of 9 — fang-tastic savings!
🍯 Which serum fights ingrowns faster than a vampire avoids daylight?
Ingrown Hair Serum!
💀 If a guest’s skin looks red after service, what’s your first spell?
Apply calming serum and reassure the guest!
💬 How can you give guests a personalized, magical experience?
Use their name, recall preferences, and sprinkle in compliments!
🧛 Which product would Dracula steal off the retail shelf?
Slow Glow — that immortal glow-up!
☠️ True or False: You can share your Wax Pass with your coven (a.k.a. friends).
False — this deal’s for your skin only, witch!
✨ Which ingredient brightens dull skin like moonlight on a grave?
Glycolic acid! (Vitamin C also acceptable)
😱 If a guest faints mid-wax, what should you do?
Stay calm, stop the service, help them safely, and alert leadership!
😈 A guest gives you scary feedback. What do you do first?
Listen, stay calm, and summon the manager if needed!
👻 What’s the spookiest moment for a guest during a wax?
The first strip — always the first strip!
🎃 What’s the perfect spell to cast when offering a Wax Pass? (When do you speak about a pass?)
After a flawless service or at checkout — when they’re feelin’ boo-tiful!
🧙 How long should guests wait before using their aftercare brew?
24-48 hours — let the skin rest before the potion test!
🕯️ How can you calm a first-time guest who’s more nervous than Frankenstein’s date?
Explain everything, keep it light, and celebrate their bravery!
🕸️ What’s the golden rule of EWC hospitality?
Make every guest feel comfortable, confident, and cared for.
🍫 If Wax Passes were Halloween candy, which one’s the king-size bar?
The Unlimited Pass!
🕯️ Name two ways to raise your Wax Pass conversion from the dead.
Track goals, chat with GSAs, and follow up with guests like a sales sorcerer.
🧪 A guest says, “I’ll grab the serum next time.” How do you charm them into buying it today without sounding salesy?
💋 Use a “care, don’t sell” approach — say: “Totally understand! I just want to make sure your skin stays smooth until your next visit — this serum will prevent bumps and help your wax last longer.”
🔮 What’s your pre-wax ritual to avoid spooky service scares?
No retinoids, exfoliate 24 hrs before, hydrate, and stay caffeine-free!
🕸️ A guest walks in with a “resting witch face” and says she’s in a hurry. What’s your magical move to turn that spooky mood into a spellbinding experience?
💫 Acknowledge her time crunch with kindness (“I’ll take great care of you and keep it quick!”), keep calm energy, and sprinkle in warmth and compliments during service — so she leaves smiling instead of snarling!
🎃 If EWC made its own Halloween movie, what would the title be and what would your role be in it?
😂 Open-ended! Teams create their own movie titles like “The Smoothening,” “Night of the Living Strut,” or “Wax & the City: Fright Edition.” Bonus points for creativity!