Regulatory requirements will only allow us to restore this product without the customer satisfying the entire past due balance or at the very least, the notice amount
What is Direct TV.
100
Joe the camel could audition for a role in this day of the week
What is Wednesday (Hump Day)
100
First launched in Texas and Virginia in 2005
What is FiOS
100
The commercial jingle for this company, made us all decide that we didnt "wanna grow up".
What is Toys R Us
100
This document type hangs around for 7 days, before requiring a search to locate it
What is an Alert
200
In order to identify root cause and seek possible resolution, we must be accountable for listing our troubleshooting steps here
What is the Issues Database
200
This restaurant is true to its slogan, fresh and simple, and simply delicious
What is Ruby Tuesday
200
The year we became Verizon
What is 2000
200
The king of Pop was almost killed while advertising this product
What is Pepsi
200
This search type is often useful and helps to quickly locate documents associated with its topic.
What is Keyword
300
Proactively offering account-based payment resolutions is a job requirement. Customers who consistently pay their bill each month, travel a lot and advises they have to call to get their bill balance before making a payment would benefit from this recommendation.
What is Autopay
300
This day is usually dreaded by at least 50% of America's working class
What is Monday
300
Our CEO before Lowell McAdam
Who is Ivan Seidenberg
300
On this show of roomates, the blonde roomate's father's occupation was a reverend.
What is Three's Company
300
This section on the homepage will display all of the hot topics that have surfaced in the last 3 days
What is The Banner
400
These individuals are responsible for communicating to the Team Leaders, call lengths beyond our handling time that have a direct impact on our service level
What is Force Clerks
400
The first letter of these 3 consecutive days is an offensive expression
What is Wednesday, Thursday and Friday (WTF)
400
This company owns the most Real Estate in the world
What is Verizon
400
This show was based off of a furry little creature from out of space, with an insatiable appetite for cats.
What is ALF
400
My role is extremely important in order to retrieve results related to the CFS Consultant
What is Credit/Collections
500
Collecting the MOST amount of money in the SHORTEST amount of time and "counter offering" defines these 2 words
What is Urgency and Negotiation
500
Our '"fattest" Holiday falls on this day every year and we are often "thankful" for the break, the day after.
What is Thursday
500
Verizon's Worldwide Corporate Headquartes is located here
What is New York City
500
This show had two interchangeable "mean girls", Nelly and Nancy and one of the main characters eventually went blind
What is Little House on the Prairie
500
The names of the 6 tabs across the top of the homepage
What is VZ Knowledge, Reference, Training, Bookmarks, Trending and CrowdAround