Airplanes, cruise ships, railroads, and automobiles
What are segments of travel?
100
The international symbol of hospitality.
What is the pineapple tradition?
100
Lat 16th century taverns that included a fixed-price, fixed-menu shared at a communal table.
What is an ordinary?
100
The most respected member of colonial communities.
Who is the innkeeper?
100
The most famous hospice that was founded in 1443 by Nicolas Rolin as a refuge for the poor.
What is the Hospice de Beaune?
200
Theme parks, gaming, and national parks
What are segments of recreations?
200
apathy, brush-off, coldness, condescending, robotics, rule book, and runaround.
What are the seven deadly sins of service?
200
The hotel that was considered the first hotel, in the sense that it's sole purpose was to house guests.
What is the City Hotel?
200
Credited as the first recorded ordinary in Boston.
What is Cole's Ordinary?
200
In 1875, this San Francisco hotel was considered the world's largest hotel.
What is the Palace Hotel?
300
People who are happy to do something extra to make a guest's experience memorable.
What is service spirit or hospitality spirit?
300
Products that can be seen, tasted, felt, heard, or smelled. For example, a peppercorn steak.
What are tangible products?
300
The type of accommodations that were typically sold to guests needing to stay overnight in a colonial tavern.
What is sleeping space?
300
Credited as one of Williamsburg's most successful taverns during the 1700's. Even George Washington claimed it was his favorite seafood spot when he was passing through.
What is Christiana Campbell's Tavern?
300
Famous saloon and inn located in Arizona that was famous for its fine seafood and liquor selection. Gambling was rampant and was a place of refuge for many western settlers. Today, a replica of the original can be found in AZ.
What is the Crystal Palace Saloon?
400
Friendly service at your favorite restaurant is an example of this type of product sold in the hospitality industry.
What is an intangible product?
400
Job search engine specific for careers within the hospitality industry.
The first hotel with a real plumbing system that was able to reach upper level floors.
What is the Astor House?
400
The time period in American history when taverns are rechristened as hotels.
What is the early 1800s?
400
Hotel that established new benchmarks for luxurious lodging accommodations such as: private guestroom with locking doors, front desk clerks and bell service, and internal public toilets.
What is the Tremont House?
500
A characteristic of lodging whereby the lost revenue from a days' unsold guestroom cannot ever be "recovered."
What is the perishability of a product?
500
A characteristic of the hospitality industry where the manufacturing and service of products are often performed in the same location.
What is the inseparability of products and services?
500
In 1892 this hotel was built in Denver and is regarded as one of the first convention hotels.
What is the Brown Palace Hotel?
500
Highway system that was initiated in 1913 that originally ran from NYC to San Francisco and was nicknamed "The Main Street Across America."
What is the Lincoln Highway?
500
This hotel was considered the first luxury resort in CA and held the celebratory dinner for Charles Lindberg.