A characteristic of interpersonal communication, this means that once something is said, it cannot be undone.
What is irreversible?
The process of adjusting our perceptions when new information contradicts our existing views.
What is assimilation?
This occurs when a person experiences confusion or discomfort when interacting with a different culture.
What is culture shock?
The process of using language to modify meaning by adding or removing words.
What is qualifying language?
This type of nonverbal communication refers to how people use touch to communicate, such as handshakes, hugs, or pats on the back
What is haptics?
This concept involves adjusting your communication style to match the other person’s in a conversation.
What is interaction coordination?
This type of cognition is deliberate and effortful, like choosing group members based on their skills.
What is controlled cognition?
This term describes a subgroup within a larger culture that shares unique values, beliefs, or norms.
What is a co-culture?
A regional variation of a language that includes unique words, phrases, and pronunciation.
What is dialect?
This form of communication is continuous, multi-channeled, and often more trusted than verbal messages.
What is nonverbal communication?
This describes a pre-planned approach to handling a common communication situation, such as asking for an extension on a deadline.
What is a canned plan?
The tendency to attribute others’ mistakes to their character but our own mistakes to external factors.
What is the fundamental attribution error?
Switching between different communication styles based on the social group one is interacting with.
What is codeswitching?
If we as a class decided to call our desks “appletinis,” we would be demonstrating that language is this.
What is arbitrary?
When someone violates our expectations in a social interaction, it is known as this.
What is an expectancy violation?
A person’s ability to communicate effectively and appropriately in various social situations.
What is communication competence?
A mental framework that helps us categorize information, such as assuming all doctors are intelligent.
What is a schema?
In a collectivistic culture, individuals prioritize this over personal success.
What is group harmony and loyalty?
The study of how words function in context, rather than just their literal meaning.
What is pragmatics?
The physical objects a person owns or displays, which convey information about their identity.
What are artifacts?
Interpersonal communication is considered this because both parties are constantly sending and receiving messages.
What is transactional?
If someone walks into a funeral wearing bright, casual clothing, they are violating a social expectation because their attire is this.
What is salient?
The belief that one's own culture is superior to others.
What is ethnocentrism?
Words and phrases used by a specific profession or group that may be difficult for outsiders to understand.
What is jargon?
Elements such as pitch, tone, and speed of speech are part of this category of nonverbal communication.
What is paralanguage?