I-O Psychology
Professor in a psychology department; Professor in a business school; Applied research or test developer; Internal consultant; External consultant; Human resources; Leadership coaching
What are typical careers for I-O Psychologists
conscientiousness, agreeableness, emotional stability, extraversion, and openness to experience
What are the Big 5 personality dimensions
A process that determines the important tasks of a job and the human attributes necessary to successfully perform those tasks
What is Job Analysis
3 types of rater biases that can occur
What are Halo bias, Similarity bias, Leniency bias
Test used to add information about positive attributes of a candidate that might predict outstanding performance
What is a "screen-in" test
Performance appraisal; Recruitment & staffing; Training & developing
What are “I-side” topics in I/O psychology
Useful predictor for motivational aspects related to job performance (e.g. poisoning a coworkers coffee)
What is the relationship between personality and job performance
Preparing works in appropriate format for publication, and sending to publishers is an example of ______
What is a task statement
Although Curtis's boss has repeatedly told him his work schedule is from 7am - 4pm, Curtis continues to show up for work at 6:30am and stays until 4:15 everyday. This is an example of _____ performance
What is contextual performance (also called OCB)
Part of the 3-factor theory of performance
How well the test isolates the particular KSAO it is intended to measure
When a test lacks association with performance and is not useful for selection.
What are construct validity and criterion-related validity
Also need to know what reliability is
Motivation; Attitudes; Justice; Teamwork; Leadership; Stress & work-life balance
What are “O-side” topics in I/O psychology
Useful predictor of job performance when a job requires a lot of mental ability, and not a lot of other stuff like physical ability
What is the relationship between "g" and job performance
Making notes about behaviors that were successful and which were not during fireman training exercise
What are critical incidents
Job specific task proficiency, Demonstrating effort, Maintaining personal discipline are some of the components in a particular model
What are the 8 performance components in Campbell’s model
A cutoff score based on the pool of people (a certain percentage or proportion)
A test cutoff score that reflects minimum acceptable performance
What is the difference between norm-referenced and criterion-referenced cutoff scores
Which is better
Society for Industrial and Organizational Psychology (SIOP)
What is the professional organization for I-O
Multiple layers of ability (G; Fluid intelligence; Crystallized intelligence; Memory; Visual perception; Auditory perception; Information retrieval; Cognitive speed)
What is recent conceptualization of cognitive ability
Job incumbents or job supervisors , consultants, and graduate students in I/O psychology (Hint: process used to determine job tasks)
What is "people who should conduct job analysis"
Declarative knowledge (DK); Procedural knowledge and skill (PKS); Motivation (M)
What are the “determinants” of performance in the Campbell model
Major findings on Stewart et al. (2008) handshake study
People were recommended based on quality of handshake (i.e. firm handshakes, more eye contact)
Extroversion would predict handshake quality and handshake would affect interview ratings
Relationships found between extroversion and handshake quality
Handshake and interview rating had a pretty large relationship
handshake not most valid and reliable way to measure selection (extroversion ≠ good job performance)
More teamwork in organizations
Development of internet and other advanced technologies
Increase in dual-earner families
Workforce and organizations are more diverse and global
Increased downsizing and layoffs
Increase in service jobs vs. manufacturing/production job
What are the major changes that have taken place in the workplace since the 1980s
Concern with transparent tests (e.g. Personality tests, biodata, vocational interests)
What is faking
Frequency of performance, Importance to overall job success, Whether task/behavior must be performed on 1st day or can be learned gradually, Importance of KSAO’s
What are "questions that typically appear on job analysis surveys"
Process of collecting and providing a manger or executive with feedback from many sources (supervisors, peers, customers, etc.)
What is 360-degree feedback
Will also need to know its advantages and disadvantages, and suggestions for making 360-degree feedback more effective
Two types of discrimination lawsuits
What are intentional discrimination and non-intentional discrimination (practice implemented by employer that disadvantaged plaintiffs)