Collaboration
Schedule individual events and collaborative meetings.
Calendar
Way of saving a document that resaves the file with its existing name
Save
Part of the Microsoft suite of applications. Notice common features similar to most email applications.
Oultook
Which communication method is best for real-time, brief exchanges of information.
Instant Messaging
Which communication technology would be most appropriate to share critical policy changes with all employees?
Your boss asked you to set up a way to communicate and share files with your colleagues. Which Microsoft application is most appropriate for this task?
Teams
Hypertext Markup Language
HTML
What connects all your electronic appointments into one place?
Calendar integration
Multiple employees in your company received an email from the home office requesting sensitive information. The email appeared to be legitimate, but it was actually fake. What type of security threat was this email?
phishing
What is used to send a copy of an email to a recipient without others on the email being able to see that recipient's address?
Bcc
What feature in a google doc or word document allow you to include others to edit the document at the same time?
Share (Button)
Way of saving a document that enables you to rename the file or save it in another format
Save As
Your boss has asked you to summarize sales data from the last month. Which application would you use?
Excel (MS Office version) / Sheets (google version)
What is the the place in MS Office Suite where you can organize and store your files?
OneDrive
What tool can you use when you write emails or documents to help you improve your workplace communication?
Spellcheck / Grammar
In today's business world what is one way you can give a presentation online when connecting with others and various locations?
Video Conferencing (Zoom, Teams, Webex, Google Meet)
.rtf; older text file format that is plainer and less sophisticated than .docx
Rich Text Format
Where would you go in a Microsoft application to find the last time the file was saved?
Backstage View
What program would you use to prepare a presentation to introduce yourself to others in an training?
PowerPoint / Google Slides
What features in Outlook and Gmail allow you to schedule emails for optimal timing and set up reminders for follow-ups.
Send Later
What is a workplace messaging app designed for collaboration, offering channels for team discussions, direct messages, file sharing, and integrations with tools like Google Drive?
Slack
To protect the privacy of its employees, your company is removing personally identifiable information from the company’s computer data. What process is the company using?
Data Masking
Create documents such as reports, memos, agendas, and mailings.
Word Processing (Google Docs / MS Word)
You have noticed that a client’s last name has been misspelled throughout the year-end report prepared for the client. Which tool in Docs would be appropriate to use to make the changes needed quickly?
Find and Replace
What are key principles of work place communication?
Privacy Awareness, Know your Audience, and Define Your Objectives