Chapter 1
Every day, you see the same acquaintance in the hall. You say, “Hello, how are you?” and your friend answers, “Fine, thank you.” This is an example of
a. message production
b. a script
c. feedback
d. internal noises
b. a script
If Sally believes in the importance of education, then the grades she earns at school are more likely to affect her
a. social cognition
b. relational satisfaction
c. evaluation of others
d. self-esteem
d. self-esteem
Sebastian, an exchange student from Denmark, likes going out with his new friends but quickly becomes overwhelmed by their long conversations, loud music, and cell phone interruptions. What is he experiencing?
a. cultural communication
b. nonverbal communication
c. culture shock
d. situational shock
c. culture shock
If you are afraid to fly, the word “airplane” will have a certain _____ meaning that might include negative feelings.
a. connotative
b. contextual
c. denotative
d. demonstrative
a. connotative
Maria is very impatient with her children because she had a bad day at work, and she is feeling stressed. Maria’s reactions to her children are affected by
a. physical context
b. social context
c. psychological context
d. symmetrical relationships
c. psychological context
If you believe you will do well on this test, and you talk yourself into doing well, some of that success can be attributed to
a. filtering
b. self-fulfilling prophecy
c. acculturation theory
d. self-esteem
b. self-fulfilling prophecy
A culture that values personal achievement, voicing one’s opinion, freedom, and self-expression is ________.
a. low uncertainty
b. high uncertainty
c. individualistic
d. collectivist
c. individualistic
Jeffrey tells Karin that it is “hot outside.” Karin does not know from this message the exact temperature. This is an example of how language can be
a. arbitrary
b. ambiguous
c. high in power distance
d. denotative
b. ambiguous
b. irreversible
c. transactional
d. all of the above
d. all of the above
Greg has always been my best friend, and our best times together were spent sharing secrets, inside jokes, and late night conversations while eating junk food. Those memories form my ________, or memory structure that connects a concept to its related qualities, of a best friend.
a. implicit personality theory
b. assimilation
c. judgment
d. schema
d. schema
Even though he loves living in America, Jorge embraces his Spanish heritage and exhibits it through his verbal and nonverbal mannerisms, his diet, etc. This heritage is an important part of his ________.
a. social class
b. ethnocentrism
c. race
d. cultural identity
d. cultural identity
The comment, “Professors are so absentminded! Oh, you’re a professor? How often do you lose your keys? Must be a lot!” is an example of
a. indexing
b. precise words
c. dating information
d. generalizing
d. generalizing