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Management Theory
Starts with a P
Organizational Structure
Mixed Bag
100
What types of work can go on simultaneously, when work can start and what work cannot be started until other work has begun are considerations of this.
What is the flow of work
100
Match workers to their job based on capability and motivation
What is Scientific Theory
100
Quality assurance measurement that can be use in a variety of situations.
What is Practical Quality Tool
100
Responsible for all activities of a unit
What is General Manager
100
Name the 4 steps involved in the progressive disciplinary procedures discussed in class
What are verbal warning, written warning, suspension, and termination
200
Amount of food that can be consumed after accounting for preparation and/or cooking losses
What is Edible Portion
200
This type of management theory includes Esprit de Corps
What is Administrative Management
200
Acquisition of both food and non-food products
What is procurement
200
Indicates the amount of influence a manager has on an organization
What is Span of Control
200
What are the advantages to an incremental budget?
What is it is easy to prepare, usually precise, and based on predicted small changes
300
Family style, drive thru, and delivery are all types of this
What is service
300
Being a part of a group or team is move valued than money
What is Human Relations Theory
300
Integrity, Community involvement, fun and bottom up style of management are all characteristics of this
What is a positive culture
300
Relies on delegation and lower skilled employees
What is Vertical or Tall organizational chart/structure
300
In marketing what is product line pricing?
Different lines or packages with different prices
400
Yield, EP, AP are part of this
What is a standardized recipe
400
Firm established chain of command
What is Bureaucratic Theory
400
This function helps determine how much of a specific item is needed and often the practice of padding is used to avoid shortages
What is Percent Forecasting
400
In this structure, decisions are made by all employees
What is a new organization
400
A manager sitting at the head of the table assumes this role, while the others at the table assume this type of role
What is authoritative role and participative role
500
This system has increased labor costs, serves food quickly, and allows for a flexible menu
What is a conventional foodservice system
500
This theory is emphasizes involvement where this theory emphasizes motivation through distress
What is Theory Y and Theory X
500
This allows a system to be affected by changing external environments
What are permeable boundaries in an an open system?
500
Need human and technical skills, but overall needs conceptual skills to set polices and guide the organization.
What are top level managers
500
State income tax is an example of this type of operating expense
What is indirect cost
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