JOB PERFORMANCE & COMMITMENT
Helping coworkers, showing courtesy, promoting the organization, and demonstrating sportsmanship are examples of this behavior.
Organizational Citizenship Behavior (OCB)
This Big Five trait reflects creativity, curiosity, and willingness to learn.
Openness to Experience
This perception bias involves attributing our own successes to internal factors and failures to external factors.
Self-serving bias
This theory describes how employees compare their outcomes-to-inputs ratio to that of others to determine fairness.
Equity Theory
This type of task performance involves completing predictable, well-learned duties.
Routine task performance
This Big Five trait reflects being anxious, emotionally unstable, and prone to negative emotions when scored high.
Neuroticism
This perception bias is when a your expectations of your behavior influence the outcome in a way that confirms the original belief.
Self-fulfilling prophecy
This is the value of valence when a reward or outcome is undesirable to the employee.
-1
An employee responds to dissatisfaction by reducing effort and increasing absenteeism rather than quitting. This response to negative work events is called this.
Neglect
This Big Five trait best predicts leadership emergence in social settings.
Extraversion
This decision-making model is when individuals rely on their "gut feeling" to make a decision.
Intuitive decision-making
This reinforcement consequence involves applying an unpleasant outcome after a behavior in order to reduce its future occurrence.
Punishment
An employee remains at a company because they have an emotional attachment to the people who work there reflects this type of commitment.
Affective commitment
What is the acronym to remember the Big Five?
OCEAN
This decision-making model is when individuals simplify decisions due to limitations and settle for a satisfactory solution rather than an optimal one.
Bounded Rationality
This occurs when a previously reinforced behavior gradually decreases because the reinforcing consequence is removed.
Extinction
This performance management system involves gathering evaluations from supervisors, peers, subordinates, and sometimes customers.
360-degree feedback
This Big five trait is negatively related to overall job performance.
Neuroticism
According to Attribution Theory, when an individual responds to a situation in the same way they respond to other situations, they are low in this.
This level of Maslow’s hierarchy reflects reaching one’s full potential and pursuing personal growth beyond external rewards.
Self-actualization