Using Silence
Open Ended Questions
Focusing
Formulating a Plan
What is Therapeutic Communication Techniques
Nurse and client become acquainted.
Creating an environment to establish rapport and trust
What is the Orientation Phase
What is members of the multidisciplinary team.
A powerful communication tool
What is touch
Evaluates goals
Ensures therapeutic closure
What is termination phase
What is Milieu Therapy (or a therapeutic community)?
Giving Advice
Asking Why?
Probing
Giving Reassurance
What is Non-Therapeutic Communication
Promoting client change
Maintaining trust and rapport
Continuously evaluating progress toward goal attainment.
What is The Working Phrase?
Nonverbal behaviors designated as facilitative skills for attentive listening.
HINT(acronym)
What is SOLER
S-sitting quietly
O-observe an open posture
L- lean forward toward client
E- Establish eye contact
R-relax
What is Counter-transference?
Evidence-based patient-centered style of communication.
What is Motivational interviewing.
What is Transference?
The nurse supports the client to learn adaptive coping, interaction, and relationship skills that can be generalized to other aspects of his or her life.
What is "The goal of Therapeutic Milieu"