Safety, Quality & Risk
Quality improvement method that implements the plan, do, check, act approach.
What is PDCA?
Purpose is to protect the public; defines the NPA through Rules & Regulations; and is part of NCSBN
What is the Texas State Board of Nursing?
Activities that are undertaken by a group of people who have common interests.
What is collective action?
The financial plan for the daily activities.
What is the operating budget?
Circumstance; Task; Person; Direction; Supervision
What are the 5 Rights of Delegation?
The graphic that is deemed the best to utilize as a visual representation when reviewing a process.
What is a flowchart diagram?
This occurs when two ethical principals compete.
What is Moral Distress?
Stems from fear of someone's real or perceived fear of another person.
What is coercive power?
The most common cause for failure to resolve a problem.
What is improper identification of the problem?
According to the Texas Board of Nursing, RNs cannot delegate tasks to UAPs that include...
What is clinical judgment or the Nursing Process (Assessment, Planning, Intervention, and Evaluation)?
Identify the customer's needs
What is the first step in ensuring/recovering patient satisfaction.
This is key aspect of any malpractice case. It is vital because malpractice is unintentional. The patient must show _______.
What is financial damages or financial harm?
Nursing staff and nurse leaders develop "equal rights" environments, where nurses at the bedside have increased autonomy and ability to govern their practice.
What is a shared governance model?
This type of staffing affords managers more autonomy and accountability over the scheduling process.
What is decentralized staffing?
Examines the input, output, throughput and the feedback loop which includes the organization's continual process of adaptation to internal and external forces.
What is Systems Theory?
Reported on the state of safe care provided in the United States and recommended multiple changes, including: functioning as a team, implementing quality improvement plan, using EBP, utilizing healthcare informatics, and providing patient-centered care.
What is the Institute of Medicine (IOM)?
Do no harm & do good
What is beneficence & nonmaleficence?
This nurse exhibits expert power through advanced clinical knowledge and skills.
What is a clinical nurse specialist?
Requires management over site and staff accountability while promoting staff satisfaction through autonomy.
What is self-scheduling?
Depicts lines of authority, span of control & communication channels
What is the organizational chart?
When organizations 'go lean' and nurses are challenged to eliminate wasted processes, to improve quality and the patient experience they are utilizing this concept.
What is the Six Sigma Method?
A nurse observes another nurse whose conduct causes a person to suspect that the nurses practice is impaired by chemical dependency or drug or alcohol abuse. The nurse is required to report this to...
What is the State Board of Nursing?
Process that is designed to encompass: environmental factors affecting the organization and the development and execution of new strategies, goals and tactical plans which are continuously evaluated
What is (the focus of) the strategic plan?
The Nurse Manager does this to determine how to allocate the allotted FTEs for that unit.
What is balance the amount of fixed (full-time) FTE units with the variable PRN units?
According to the Texas NPA - the LVN practices under supervision of an RN and performs focused assessments; but can not...
What is: formulate care plans or teaching plans? (The LVN can review and reinforce teaching plan, once developed by the RN.)