"The process of reaching organizational goals by working with and through other people and other organizational resources"
What is management?
One who influences others to attain goals
What is a leader?
Sets you apart from the competition, assists in recruiting, helps in retaining existing personnel, and contributes to the success of the operation
What are compensation programs?
Two perspectives of staffing purpose
What is person-task fit and person-organization fit?
Based on individual acceptance and respects and is an understanding that individuals are unique and different
What is diversity?
The 4 functions of management
What is planning, organizing, leading, and evaluating?
Behavioral process, interpersonal in nature, and aimed at motivating individuals of a group
What are the 3 significant elements of leadership?
Wages/Salary, overtime pay, commissions, and performance based pay are examples of
What are forms of compensation?
Statement of minimum qualifications that a person must possess to perform a given job effectively
What is job specification?
Age, gender, physical ability, and education are examples of this
What are elements of organizational diversity?
"An understanding of and proficiency in a specific kind of activity, particular one involving methods, procedures, or techniques."
What are technical skills?
The two universities we discussed in class in regards to leadership studies
What is Ohio State and Michigan?
Compensation paid weekly, semi-monthly, or monthly
What is salary?
Written statement of what the jobholder does, how it is done, and why it is done
What is the job description?
What are the steps in managing diversity effectively?
The roles of a manager
What interpersonal roles, informational roles, and decisional roles?
Degree to which the leader adapts to the requirements of an organization
What is adaptive behavior?
Involves periodic lump-sum payments
What are bonuses and profit sharing?
3 steps of the hiring process
What is recruiting, selecting, and hiring?
This can cost time, money, and effect efficiency
What is ignoring diversity issues?
Initiating new projects to enhance effectiveness
What is an entrepreneur?
The 2 factors for Export power
What is expertise and specialized knowledge?
3rd and 4th steps of developing a compensation program
What is constructing the program and testing the program?
Mentoring and coaching are examples of this
What are traditional methods of training?
Diversity may be infused into advertising practices to ensure products and services are targeted to all consumers to represent this market
What is the target market?