TRUE/FALSE MULTIPLE CHOICE FILL IN THE BLANK SERVANT LEADERSHIP EMOTIONS & EMOTIONAL INTELLIGENCE

100

What is TRUE
The nature of leader-follower relationships involves reciprocity, the mutual exchange of influence.

100

What is D: ALL OF THE ABOVE
Followers can influence their leaders by: A. being a resource for the leader B. building a relationship C. helping the leader be a good leader D. all of these choices

100

What is UNCRITICAL THINKING
____________________ is failing to consider possibilities beyond what one is told; accepting the leader's ideas without thinking

100

What is STAGE 2 - PARTICIPATION
This is the stage in the Leadership Continuum in which the employees are functioning at a "team player" level and the leader is "participating."

100

What is EIGHT
How many categories of emotions have been identified?

200

What is FALSE
The alienated follower is both a critical, independent thinker who is active in the organization.

200

What is D: believes they are "masters of their own fate."
A person with an internal locus of control: A. believes that luck is the key to success B. feels that there is little control over events C. places primary responsibility on outside forces D. believes they are "masters of their own fate."

200

What is THE ALIENATED FOLLOWER
In the four followership styles, the ____________________ is a person in the organization who is passive, yet independent, critical thinker.

200

What is STAGE 4 - SERVICE
This is the stage in the Leadership Continuum in which the employees are functioning at a "whole" level and the leader is a "servant."

200

What is FOUR
Emotional Intelligence contains how many components?

300

What is FALSE
Most leaders score consistently high on all of the Big Five dimensions.

300

What is C: NOISE
The feedback process includes all EXCEPT: A. observation B. development C. noise D. assessment

300

What is PERSONALITY
____________________ is the set of unseen characteristics and processes that underlie a relatively stable pattern of behavior in response to ideas, objects, and people in the environment.

300

What is STAGE 3 - EMPOWERMENT
This is the stage in the Leadership Continuum in which the employees are functioning at a "self-responsible" level and the leader is a "steward."

300

What is LOVE
Fear, anger, enjoyment, surprise, shame, disgust and sadness surround what core center emotion?

400

What is TRUE
Effective followers have to know what they stand for and be willing to express their own ideas to their leaders even this might mean risking their jobs.

400

What is A: doing the right thing despite pressure to increase profits
Followers can influence their leaders by: A. doing the right thing despite pressure to increase profits. B. finding new products and services to remain competitive C. carrying out the leadership vision. D. selecting employees with the right technical skills.

400

What is SERVANT LEADERSHIP
____________________ is leadership in which the leader transcends self-interest to serve the needs of others, help others grow, and provide opportunities for others to gain materially and emotionally

400

What is STAGE 1 - CONTROL
This is the stage in the Leadership Continuum in which the employees are functioning as "obedient subordinates" and the leader is an "authoritarian."

400

What is SELF-AWARENESS
__________________________ is the first component of emotional intelligence.

500

What is TRUE
Followers obtain power through personal sources and position sources.

500

What is B: MENTAL MODELS
Theories people hold about specific systems in the world and their expected behavior are called: A. the Pike Syndrome B. mental models C. the "whole brain" concept D. mindfulness

500

What is AUTHORITARIAN LEADERSHIP
This leadership mind-set emphasizes tight top-down control, standardization and specialization, and management by impersonal measurement and analysis. ____________________

500

What is LEADER CENTERED
In transitioning from Stage 1 to Stage 4 of the Leadership Continuum, the control moves from __________________ -centered to Follower-Centered.

500

What is EMOTIONAL INTELLIGENCE
_________________ is a person's abilities to perceive, identify, understand, and successfully manage emotions in self and others

EXAM #2 REVIEW - CHAPTERS 4, 5, 6, 7 ( screen #1)

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