What is the process of measuring performance and taking action to ensure desired results
100
Organizing
What is the process of arranging people and resources to work toward a common goal
100
unfreezing, changing and refreezing
what are Lewin's change steps he recommends ( in the correct order)
100
Human Resource Management (HRM)
What is the process of attracting, developing, and maintaining a high quality workforce
200
systematic thinker
What is a problem solving approach of someone who is analytic in their thinking
200
concurrent controls
this type of control ensures that the right things are being done as part of work-flow operations
200
organization chart
this graphically describes the arrangement of work positions and reporting relationships
200
force-coercion
This type of strategy pursues change through formal authority and use of rewards or punishments
200
recruiting
What is the process of attracting a qualified pool of applicants called
300
uncertain environment
What is a decisoin making environment that lacks so much information that it is difficult to assign probabilities to the likely outcome of alternatives
300
clan control
This type of control influences behavior of employees through the organization's culture
300
Functional
If a univeristy has a marketing department and a management department..this is an example of what type of structure
300
Rational persuasion
this type of strategy pursues change through rational persuasioni and empirical argument
300
person-organization fit
What is the match of individual values, interests and behaviors with the organizational culture
400
programmed
What is the type of decision that applies a solution from past experience to a routine problem
400
Bureaucratic control
What is the control that influences behavior through authority, policies, and job descriptions
400
matrix
An organizational structure that combines a functional structure with a divisional structure to emphasize project or program needs
400
one of the following: Fear of unknown, disrupted habits, loss confidence, loss control, poor timing, work overload, loss of face, lack of purpose
Indicate one reason why people resist change
400
a realistic job preview
What is it called when during the selection process the company reveals both the good and bad points of the job
500
Risk environment
What is a decision making environment where you lack complete information but offers probabilities of the likely outcomes for possible action alternatives
500
just in time scheduling
What is the type of scheduling which is an inventory control that reduces inventory cost
500
network
A company that uses IT to link with outside suppliers and service contractors is using this type of structure
500
shared power
the type of change strategy related to the highest level of commitment to the change
500
orientation
What serves the purpose of familiarizing the new employee with jobs, coworkers, and organizational policies and services