Change
Which type of change involves making carefully thought-out changes in anticipation of possible or expected problems?
A. Familiar Change
B. Proactive Change
C. Reactive Change
D. Pre-problem Change
B. proactive change
Which is not a way in which you can have better non-verbal communication skills?
A. Close your eyes
B. Be aware of your facial expressions
C. Smile and show animation
D. Maintain eye contact
a. Close your eyes
Which is not a hindrance to perfectly rational decision making?
A. Different priorities
B. Imperfect information
C. Conflicting goals
D. Logical, unemotional analysis
D. Logical, unemotional analysis
Another name for soft skills is:
A. Conceptual Skills
B. Technical Skills
C. Human Skills
D. Analytical Skills
C. Human Skills
Which is not a reason why employees resist change?
A. Organizational Development
B. Lack of tact or poor timing
C. Surprise and fear of the unknown
D. Personality conflicts
a. organizational development
Which is not an example of noise disrupting the communication process?
A. Buzzwords
B. Jargon
C. Semantics
D. Efficiency
D. Efficiency
Which is not one of the four decision-making styles?
A. Preferential
B. Analytical
C. Directive
D. Conceptual
A. Preferential
In which step of the management process do you arrange tasks, people, and other
resources to accomplish the work?
A. Organizing
B. Leading
C. Controlling
D. Planning
A. Organizing
Which is not a step in Kotter’s Approach to Organizational Change?
A. Create a new strategic vision
B. Successfully pull off short-term victories
C. Adjust culture to prepare for change
D. Consolidate the victories and go after more changes
C. Adjust culture to prepare for change
The variation and pattern of rise and fall of pitch is?
A. Denotation
B. Intonation
C. Volume
D. Connotation
B. Intonation
What is the meaning or significance of a collection of facts?
A. Inference
B. Recognition of assumptions
C. Interpretation
D. Evaluation of arguments
C. Interpretation
A management role in which you interact with people inside and outside their work units is called?
A. Interpersonal
B. Informational
C. Decisional
D. Leadership
A. Interpersonal
Which type of change is strategic and reactive?
A. Re-creation
B. Adaptation
C. Tuning
D. Reorientation
A. Re-creation
The literal meaning of a word or phrase is called?
A. Denotation
B. Connotation
C. Intonation
D. Adaptation
A. Denotation
Which decision-making style has a high tolerance for ambiguity and is concerned about people and social concerns?
A. Analytical
B. Conceptual
C. Behavioral
D. Directive
B. Conceptual
A manger who is responsible for several organizational activities is called?
A. Functional Manager
B. Task Manager
C. Senior Manager
D. General Manager
D. General Manager
Which is not one of the components of an innovation system?
A. Committed Leadership
B. Determined Strategy
C. Appropriate Resources
D. Necessary Human Capitol
B. Determined Strategy
Which listening style involves being partially invested?
A. Active
B. Detached
C. Involved
D. Passive
C. Involved
In which bias of decision making do we judge situations based on information that is easily recollected?
A. Representative Bias
B. Availability Bias
C. Confirmation Bias
D. Framing Bias
B. Availability Bias
Political parties and labor organizations are examples of which type of organization?
A. For-profit organizations
B. Non-profit organizations
C. Mutual-benefit organizations
D. Informal organizations
C. Mutual-benefit organizations