Communication and Perception
What are the three stages of the perception process?
Selection, Organization, Interpretation
This characteristic of language means that symbols have no natural meaning.
What is arbitrariness?
This is the five-stage process of actively making meaning from spoken messages.
What is listening?
These stages describe how relationships move from first meeting to deep connection.
What are the stages of relationship development?
This perceptual error involves assuming others share the same beliefs and values as you.
What is the false consensus effect?
Mental structures that help us organize and interpret information.
What is schemata in perception?
These two types of meaning describe dictionary definitions versus emotional associations.
What are denotative and connotative meanings?
This is the physical process of sound waves hitting the eardrum without making meaning.
What is hearing?
This act of revealing personal information helps build intimacy in relationships.
What is self-disclosure?
This form of language adjustment happens when speakers simplify or exaggerate language when talking to different audiences.
What is audience adaptation?
Explaining the causes of behavior, either internally (personality) or externally (situation).
What is attribution in communication?
These rules govern how we manage conversations and interpret meanings.
What are regulative and constitutive rules?
This technique involves fully concentrating, understanding, and responding thoughtfully.
What is active listening?
This theory says relationships manage ongoing tensions like autonomy vs. connection.
What is relational dialectics theory?
This listening style focuses on evaluating messages for logic, reasoning, and evidence.
What is critical listening?
Attributing our successes to internal factors and failures to external factors.
What is the self-serving bias?
This practice involves shifting your language depending on the social setting.
What is code-switching?
These obstacles, such as noise or information overload, interfere with listening.
What are barriers to effective listening?
These actions, such as positivity and openness, keep relationships healthy.
What are relationship maintenance strategies?
This relationship maintenance behavior involves helping each other with everyday responsibilities.
What is sharing tasks?
This broad social influence shapes what we notice, value, and interpret in others.
Culture
This function of language can show dominance, authority, or submission.
What is influencing power dynamics?
This type of listening seeks to understand and share the feelings of another person.
What is empathetic listening?
These different ways of managing disagreement can build or harm relationships.
What are conflict styles?
In conflict management, this style seeks a win-win solution through cooperation and assertiveness.
What is collaborating?