Expertise
All of the following are true of expertise EXCEPT:
A.) Expertise represents relative knowledge or skill mastery
B.) Expertise is generally easy to recognize
C.) Expertise is content-specific
D.) Expertise varies based on domain and level of mastery
B.) Expertise is generally easy to recognize
A task in which a single expert member is sufficient to produce a strong group product is likely to be which type of task?
A.) Conjunctive task
B.) Additive task
C.) Disjunctive task
D.) Judgmental task
C.) Disjunctive task
All of the following are criteria for Laughlin & Ellis’s notion of demonstrability EXCEPT:
A.) Group members who are aware of the correct solution must have the means and desire to communicate it
B.) Group members who are unaware of the correct solution must be capable of recognizing and accepting it
C.) Group members must feel psychologically safe enough to honestly discuss their ideas and perspectives
D.) Group members have a shared conceptual system necessary to understand and communicate about the task
C.) Group members must feel psychologically safe enough to honestly discuss their ideas and perspectives
“An idea-generation process that specifically encourages any and all alternatives, while withholding any criticism of those alternatives” is a description of which group decision making technique?
A.) Interacting groups
B.) Blocking
C.) Nominal group technique
D.) Brainstorming
D.) Brainstorming
The following are all possible social decision schemes EXCEPT:
A.) Confidence wins
B.) Truth supported wins
C.) Equiprobability
D.) Majority wins
A.) Confidence wins
All of the following have been found to contribute to perceptions of expertise except:
A.) Age
B.) Extroversion
C.) Conscientiousness
D.) Confidence
C.) Conscientiousness
If demonstrability for a given task is low, that task is considered to be _________________.
A.) Additive
B.) Conjunctive
C.) Judgmental
D.) Intellective
C.) Judgmental
All of the following contribute to demonstrability in an organization at the individual level of analysis EXCEPT:
A.) Individuals’ knowledge, skills, and abilities
B.) Individuals’ confidence, motivation, and extroversion
C.) Individuals’ organizational rank and status
D.) Individuals’ openness, humility, expertise
C.) Individuals’ organizational rank and status
All of the following are stages of Tuckman’s Five-Stage Theory of Group Development EXCEPT:
A.) Storming
B.) Platforming
C.) Norming
D.) Performing
B.) Platforming
According to class discussion, all of the following are necessary for teamwork EXCEPT:
A.) Cohesiveness
B.) Cooperation
C.) Trust
D.) Status hierarchy
D.) Status hierarchy
Which of the following best describes the Asch effect?
A.) When an individual is less likely to act if other observers are present
B.) When a perceiver over-estimates the influence of personality factors and under-estimates the influence of situational factors in explaining someone’s behavior
C.) When individual judgment is shaped by unanimous (though incorrect) opposition
D.) When members of a group contribute less effort than they would individually
C.) When individual judgment is shaped by unanimous (though incorrect) opposition
If demonstrability for a given task is high, that task is considered to be _________________.
A.) Disjunctive
B.) Judgmental
C.) Conjunctive
D.) Intellective
D.) Intellective
All of the following contribute to demonstrability in an organization at the team level of analysis EXCEPT:
A.) Team status hierarchy
B.) Team transactive memory system
C.) Team norms of reciprocity and fairness
D.) Team shared experiences (including shared training)
A.) Team status hierarchy
Which of the following is true of social loafing in groups?
A.) It is unrelated to group size
B.) It increases as group size increases
C.) It decreases as group size increases
D.) It refers to individuals expending more effort working collectively than they would individually
B.) It increases as group size increases
All of the following are ways leaders can build trust EXCEPT:
A.) Facilitate competition within and among teams
B.) Give people reasons to trust one another instead of reasons to watch their backs
C.) Refuse to reward successes that are built on untrusting behavior
D.) Display trust and trustworthiness in their own actions
A.) Facilitate competition within and among teams
The idea that the product of valence, instrumentality, and expectancy will determine motivation is consistent with which of the following?
A.) Expectation States Theory
B.) Effort-Performance-Outcome Model
C.) Intrinsic Motivation Theory
D.) Social Identity Theory
A.) Expectation States Theory
If a problem-solving group decides on a correct solution once it has been proposed by at least two members, this is most likely an instance of a ______________ social decision scheme.
A.) Equiprobability
B.) Truth supported wins
C.) Truth wins
D.) Majority wins
B.) Truth supported wins
All of the following contribute to demonstrability in an organization at the organization level of analysis EXCEPT:
A.) Organization’s mission
B.) Organization’s knowledge management
C.) Organization culture and incentives
D.) Organization’s industry and market segment
D.) Organization’s industry and market segment
“What do the others expect me to do?” is an example of an individual-level issue relevant at which stage of Tuckman’s Five-Stage Theory of Group Development?
A.) Norming
B.) Adjourning
C.) Forming
D.) Performing
A.) Norming
All of the following are indicators that a work group has become a team EXCEPT:
A.) The group develops its own purpose or mission
B.) The group forms a transactive memory system
C.) Leadership becomes a shared activity
D.) Accountability shifts from strictly individual to both individual and collective
B.) The group forms a transactive memory system
All of the following are true of key experts EXCEPT:
A.) The value of their expertise is largely determined by the needs of the moment
B.) They possess skills or knowledge relevant to a particularly important task
C.) The relative value of their expertise (versus other members’ expertise) can vary in practice
D.) It is generally easy to specify ahead of time which members’ expertise will be key to the group’s success
D.) It is generally easy to specify ahead of time which members’ expertise will be key to the group’s success
Which of the following task type would be considered highest on demonstrability?
A.) Prediction of random events
B.) Eureka tasks
C.) Attitude judgments
D.) Logic problems
B.) Eureka tasks
Benefits of promoting demonstrability in an organization can include all of the following EXCEPT:
A.) Factors like confidence and extroversion having increased influence on group processes
B.) Factors like preference accuracy and member expertise having increased influence on group processes
C.) Improved group performance outcomes
D.) Improved group viability outcomes
A.) Factors like confidence and extroversion influencing group processes
Which of the following represents a loss in productivity due to resources being allocated to procedural as opposed to task issues?
A.) Social loafing
B.) Process loss
C.) Motivation loss
D.) Blocking
B.) Process loss
According to class discussion, all of the following are key distinctions between groups and teams EXCEPT:
A.) Groups are ‘flat,’ whereas teams are hierarchical
B.) Groups feature individual accountability, whereas teams feature individual and mutual accountability
C.) Groups can include random and varied skills, whereas teams include complementary skills
D.) Groups have information sharing goals, whereas teams have collective performance goals
A.) Groups are ‘flat,’ whereas teams are hierarchical