Groups
Teams
Leadership
Power and Politics
Change and Stress
100
According to the text, all of the following are defining properties of groups EXCEPT:

A.) Cohesiveness

B.) Roles

C.) Status

D.) Mission

D.) Mission
100
"Employees from similar hierarchical levels, but from different work areas, who come together to accomplish a task" is a description of a _________


A.) Virtual team

B.) Self-managed team

C.) Problem-solving team

D.) Cross-functional team

D.) Cross-functional team

100
According to the text, all of the following are outcomes of trust between supervisors and employees EXCEPT:


A.) Trust encourages taking risks

B.) Trust reduces need for financial incentives

C.) Trust enhances productivity

D.) Trust facilitates information sharing

B.) Trust reduces need for financial incentives

100
According to the text, all of the following are examples of Impression Management (IM) Techniques EXCEPT:

A.) Enhancement

B.) Blackmail

C.) Apologies

D.) Favors

B.) Blackmail

100
According to the text, stress at work can result in all of the following EXCEPT:

A.) Psychological symptoms

B.) Behavioral symptoms

C.) Physiological symptoms

D.) Financial symptoms

D.) Financial symptoms

200
__________ is a perspective that considers when and why individuals consider themselves members of groups.


A.) Social Identity Threat

B.) Punctuated-Equilibrium Model

C.) Social Identity Theory

D.) Status Characteristics Theory

C.) Social Identity Theory

200
According to the text, all of the following are CONTEXT factors that contribute to team success EXCEPT:


A.) Climate of trust

B.) Adequate resources

C.) Fierce intrateam competition

D.) Performance evaluation/reward system

C.) Fierce intrateam competition

200
According to the text, all of the following are characteristics of charismatic leaders EXCEPT:


A.) Identification of key performance indicators

B.) Unconventional behavior

C.) Personal risk

D.) Vision and articulation

A.) Identification of key performance indicators

200
According to the text, all of the following are potential consequences of organizational politics EXCEPT:


A.) Decreased job satisfaction

B.) Increased turnover

C.) Improvement on key performance indicators

D.) Increased anxiety and stress


C.) Improvement on key performance indicators

200
"A change process based on the systematic collection of data and selection of a change action based on what the analyzed data indicate," is a description of what process?

A.) Action research

B.) Organizational development (OD)

C.) Process consultation (PC)

D.) Appreciative inquiry (AI)

A.) Action research

300

According to the text, all of the following are strengths of group decision making EXCEPT:


A.) Groups generate more complete information

B.) Groups make it clear who is responsible for outcomes

C.) Groups have increased viewpoint diversity

D.) Groups have increased solution acceptance


B.) Groups make it clear who is responsible for outcomes

300
According to the text, all of the following are options for managers seeking to turn individuals into team members EXCEPT:


A.) Reprimanding

B.) Rewarding

C.) Training

D.) Hiring


A.) Reprimanding

300
This leadership theory holds that leaders establish ingroups and outgroups among subordinates, allocating more trust, attention, and privileges to the ingroup.


A.) Charismatic Leadership

B.) Leader-Participation Model

C.) Transformational Leadership

D.) Leader-Member Exchange (LMX) Theory

D.) Leader-Member Exchange (LMX) Theory

300

The General Dependence Postulate holds that:


A.) The more dependent person B is on person A, the more power person A has over person B

B.) The more dependent person B is on person A, the more power person B has over person A

C.) Power relations cannot be predicted from dependence relationships

D.) If person B is dependent on person A, both A and B will hold less power


A.) The more dependent person B is on person A, the more power person A has over person B

300
According to the text, all of the following are potential forces for change EXCEPT:

A.) Social trends

B.) Economic shocks

C.) Trends in management theory

D.) World politics

C.) Trends in management theory

400
According to status characteristics theory, group members' relative status is influenced by all of the following EXCEPT:

A.) Ability to explicitly advocate for one's own status

B.) Individual/personal characteristics

C.) Power over others

D.) Ability to contribute to group goals

A.) Ability to explicitly advocate for one's own status

400
According to the text, all of the following are group COMPOSITION factors that contribute to team effectiveness EXCEPT:

A.) Member Abilities

B.) Member Compensation

C.) Member Personality

D.) Member Preferences

B.) Member Compensation

400
This leadership theory focuses on followers' willingness and ability to perform necessary tasks:


A.) Path-Goal Theory

B.) Leader-Participation Model

C.) Situational Leadership Theory (SLT)

D.) The Fiedler Model

C.) Situational Leadership Theory (SLT)

400
According to the text, dependence is created by controlling resources with all of the following qualities EXCEPT:

A.) Scarcity

B.) Nonsubstitutability

C.) Importance

D.) Sustainability

D.) Sustainability

400
What is the correct order of steps in Lewin's Three-Step Model of change?


A.) Driving-->Unfreezing-->Refreezing


B.) Unfreezing --> Movement --> Refreezing

C.) Unfreezing --> Movement --> Restraining

D.) Driving --> Freezing --> Unfreezing

B.) Unfreezing --> Movement --> Refreezing

500
A group decision-making technique that entails group members independently (and silently) writing down ideas about the problem, then coming back together to discuss and independently rank the proposed ideas is_____________


A.) Brainstorming

B.) Nominal Group Technique

C.) Interacting Group

D.) Group Shift

B.) Nominal Group Technique


500
According to the text, all of the following are PROCESS factors that contribute to team effectiveness EXCEPT:


A.) Mental models

B.) Team ideology

C.) Team identity

D.) Team cohesion

B.) Team ideology

500
The least preferred coworker (LPC) questionnaire identifies whether a person is:

A.) An introvert or an extrovert


B.) Thinking-dominant or feeling-dominant

C.) Task-oriented or relationship-oriented

D.) Detail-oriented or big picture-oriented


C.) Task-oriented or relationship-oriented

500
_________ is a tool to assess the exchange of resources and dependencies within an organization.

A.) Zero-sum approach

B.) Social network analysis

C.) Political skill

D.) Impression Management (IM)

B.) Social network analysis

500
According to the text, evidence suggests that _______ produce less strain than _________.


A.) Hindrance stressors; challenge stressors

B.) Demands; resources

C.) Challenge stressors; hindrance stressors

D.) Hindrance stressors; allostatic stressors

C.) Challenge stressors; hindrance stressors

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