Ch 9
Ch 10
Ch 11
Ch 12
Misc.
100
The application of general ethical principles to the actions and decisions of companies and the conduct of their personnel.
What is business ethics?
100
Chapters 10-12 are about this part of strategy.
What is execution?
100
This allows a sporting goods company not only to compare its equipment with other companies but to also adopt those practices found to be superior.
What is benchmarking?
100
This is best defined by the company's shared values, ingrained attitudes, core beliefs and company traditions that determine norms of behavior, accepted work practices of "how we do things around here," and styles of operating
What is corporate culture?
100
About the exam...
40 MC... so each question is worth 1.25 points. (i.e., 50 point exam).
200
This ice cream company is a certified Benefit Corporation known for being socially responsible.
What is Ben and Jerry's?
200
Pop's is an example of this organizational structure.
What is a simple structure?
200
Organizations provide these by providing top-down guidance about how certain things need to be done.
What are policies and procedures?
200
This is a politicized internal environment, hostility to change and an aversion to looking outside the company for best practices, new managerial approaches, and innovative ideas.
What is an unhealthy culture?
200
Cost saving synergies due to multiple products and services
economies of scope
300
Overzealous pursuit of personal gain, wealth, and other self-interests, a company culture that puts the profitability and good business performance ahead of ethical behavior, heavy pressures placed on company managers to meet or beat earnings targets, and the pervasiveness of immoral and amoral business people.
What are drivers of unethical managerial behaviors?
300
When a large organization has a lot of related business they are more likely to be 'this' rather than multidivisional.
What is a matrix structure?
300
This utilizes advanced statistical methods to improve quality by reducing defects and variability in the performance of business process.
What is six sigma?
300
this is a lack of values and principles that are consistently preached or widely shared, little co-worker peer pressure to do things in particular ways, and no strong employee allegiance to what the company stands for or to operating the business in well-defined ways.
What is a weak corporate culture?
300
Level of strategy that deals with Mergers/Acquistions
What is corporate strategy?
400
The "triple bottom line" refers to these three performance metrics a company should simultaneously.
What are economic, social, and environmental?
400
Hierarchical structures with many layers lead to longer decision making processes (and take more time) when decision making is more of this.
What is centralized?
400
This is a philosophy that entails creating a total quality culture bent on continuously improving the performance of every task and value chain activity.
What is total quality management (or TQM)?
400
Scoring higher than 64 on the Least Preferred Coworker Measure indicates a person is this type of leader.
What is relationship driven
400
Whether or not NCAA athletes should be paid quite close ties to this type of dilemma.
What is ethical?
500
Meeting the current needs of customers, suppliers, shareholders, employees and other stakeholders in a manner that protects the environment, provides for the longevity of natural resources, maintains ecological support systems for future generations, and guards against ultimate endangerment of the planet.
What is a sustainability strategy?
500
About 10 broad topics are studied as part of strategy execution. Chapter 10 focuses on these three.
What are staffing the organization, building and strengthening core competitive and competitive capabilities, and structuring the organization and work effort?
500
This entails decidedly positive rewards for meeting or beating performance targets, but also imposes sufficiently negative consequences when actual performance falls short of the target.
What are motivational and incentive compensation practices?
500
This simple leadership style is the most important when it comes to symbolic actions.
What is lead by example?
500
Corporation excerpt related to human resource management that you were asked to read during the Ch. 10 YouTube clips
P&G
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