Intercultural Communication
Positive Messages
Negative Messages
Formal Reports
Random Questions
100
_____________ and _______________ are the two most popular destination for immigrants.
What is the United States and Canada?
100
The majority of your writing on the job will involve _____ messages.
What is routine or positive?
100
When firmness is necessary, a writer should use a(n) _______ pattern of information.
What is direct?
100
______________ are written offers to solve problems, provide services, or sell equipment and a critical means of selling equipment and services for many companies and solicited by both government agencies and private businesses
What is proposals?
100
An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)_________________
What is stereotype?
200
_________________ is rules of behavior learned from your family and society are conditioned from early childhood.
What is Culture?
200
A __________ is the best form of communication when the matter requires confidentiality.
What is a business letter?
200
When the bad news is personally upsetting a(n) _________ pattern should be used.
What is indirect?
200
___________ is the section of a proposal typically identifies the problem and discusses the goals or purposes of the project
What is the background?
200
The body of a routine message that requests information or action should___________________.
What is present details to explain you request.
300
Jing-Ying places great value on the posture, voice inflection, gestures, and facial expressions of employees within the workplace. She is most likely part of a(n) ____ context culture.
What is high?
300
Routine request and response messages should be written using the ____________ strategy?
What is direct?
300
_____________ is the first part of the four-part indirect plan.
What is a buffer?
300
______________ proposals should convince the reader that a problem exists.
What is unsolicited?
300
how early you explain the reasons for the negative news is the main difference between the ___________ and the __________ strategies.
What is direct and indirect?
400
Steven is an analytical, action-oriented person and places great value on business messages that are objective, professional, and efficient. He is most likely part of a(n) ____ context culture.
What is low?
400
The main idea or purpose of his message should be placed in ____________ of your routine request email message.
What is the opening?
400
_____________ is the second part of the four-part indirect plan.
What is reasons?
400
A __________ submitted with a formal proposal should briefly present the major features and benefits of the proposal.
What is a letter of transmittal?
400
Which section of a proposal typically identifies the problem and discusses the goals or purposes of the project?
What is background?
500
__________ is believing that your country and culture is superior to others.
What is ethnocentrism?
500
deadlines and action information be placed in the ______________ of a routine request message.
What is closing?
500
A _________________ statement reduce the reader's shock or pain related to the bad news.
What is a buffer?
500
The part of a formal report that highlights the important points for people who may not have time to read the entire document is the __________________?
What is executive summary?
500
Formal proposals differ from informal proposals in_________ and ____________.
What is size and format?
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