Social Psych
Underestimate a situation, and overestimate disposition.
What is fundamental attribution error?
The goal is to increase efficiency and reduce the number of workers needed to perform a job.
What is scientific management (or human engineering)?
This is an individual's characteristic pattern of thinking, feeling, and acting.
What is personality?
A brief, conscious experience that involves feelings, physical changes in the body, and behaviors, usually triggered by a specific event.
What is emotion?
An early pioneer in industrial organizational psychology, they conducted the time-and-motion studies.
Who is Lillian Gilbreth?
Feelings that predispose us to respond in a particular way to objects, people, and events.
What is attitudes?
The intersection between professional and personal life, and how they influence each other.
What is work-nonwork interface?
The behavioral differences among people in the same situation.
What is distinctiveness?
This three-part system—hypothalamus, pituitary gland, and adrenal glands—coordinates the body’s hormonal response to stress.
What is the HPA axis?
This phenomenon is when people who have first agreed to a small request to later comply with a larger request.
What is Foot-in-the-door phenomenon?
A state of discomfort when thoughts and actions are inconsistent.
What is cognitive dissonance?
This application of psychology is to improve the quality of workalike, and protecting and promoting safety, health, and the well-being of workers.
What is occupational health psychology (OHP)?
The similarity of behavior across situations.
What is consistency?
What theory includes eliciting event > simultaneously arousal and emotion?
What is Cannon-Bard Theory of Emotion?
This phenomenon is when people agree to a small, reasonable request after a large, unreasonable request.
What is door-in-the-face phenomenon?
People in a group exert less effort when pooling their efforts towards a common goal.
A series of experiments that investigated the effect of environmental and social factors on worker productivity.
The focus on unconscious childhood experiences.
What is the psychodynamic theory?
This hormone, released by the adrenal glands during times of stress, helps mobilize energy but can impair memory and immune function when chronically elevated.
What is cortisol?
This type of coping is identifying the problem, consider solutions, costs v benefits, and selecting an alternative.
What is identifying the problem, consider solutions, costs v benefits, selecting an alternative?
People are less likely to give aid if other bystanders are present.
A management philosophy switch that emphasized the psychological needs of employees to improve productivity.
What is the human relations movement?
A shared, inherited reservoir of memory traces from our species' history.
What is the collective unconscious?
How much control we feel we have over events.
What is locus of control?
This type of coping is seeking something positive from a negative effect, or avoiding, minimizing, or distancing oneself from the problem.
What is emotion-focused coping?