The diagram depicts this model.
What is Resource-based View? [from ch 1 this theory tells us what makes a resource valuable]
Counterproductive behaviors and citizenship behaviors (Direction)
What is Negative?
An emotional desire to stay with the organization
What is affective commitment ?
“Catching” emotions of other people
What is emotional contagion?
Emotions are categorized on these two dimensions.
What is …?
(1)Activation and
(2)Pleasantness
Job satisfaction and Job Performance (Direction + Strength)
What is (Moderate) Positive?
This behavior gives people a mental break from the work environment.
What is Psychological withdrawal?
When employees manage their emotions to effectively do their jobs.
What is emotional labor?
These are the three “critical psychological states” in job characteristics theory
What are (1) meaningfulness of work, (2) responsibility for outcomes, & (3) knowledge of results?
Task performance and counterproductive behaviors (Direction + Strength)
What is (weak) negative?
The emotion felt if you left an organization when you had high normative commitment.
What is guilty?
People characterized by this personality trait are more satisfied in jobs that are higher in the five core job characteristics. (hint: this is a moderator of the job characteristics model)
What is Growth Need Strength?
The most supported model of withdrawal, where behaviors are positively related.

What is the progression model of withdrawal?
Job satisfaction and normative commitment (direction)
What is Positive?
In the EVLN framework, this reflects responding to negative events by reducing interest and effort in the job
What is neglect?
Emotions differ from moods because emotions are….
What is directed at a target, more intense, shorter lived?
The picture depicts this type of structure, often used to study affective commitment

What is a social network?
Pay Satisfaction and Overall job satisfaction (direction and strength)
What is (moderate) Positive?
Each dimension of job embeddedness and one example of something creates greater embeddedness
What are fit, links, and sacrifice?
Surveys show employees are feeling less ______ than in the past.
What is satisfied (with their job)?
This framework describes the potential responses to negative work events based on two dimensions (name and draw it!)
What is exit-voice-loyalty-neglect?